Cash Vault Teller

Empyreal Logistics•Artesia, CA

About The Position

Tellers process cash deposits and provide change fulfillment services while ensuring accuracy and excellent customer service. The role values both the work accomplished and how it is done. It involves processing and tracking deposits, preparing currency and coin orders, maintaining accurate vault records, protecting negotiables and confidential records, and keeping the teller area and equipment in good order. Tellers are expected to communicate professionally, notify a supervisor or manager about delays or concerns, and perform other duties as assigned. The position requires the ability to use computers and cash-processing equipment, lift cash and other materials, and maintain continuous periods of standing or sitting. Employees are expected to represent Empyreal professionally and contribute to a respectful, collaborative workplace and customer-service culture.

Requirements

High school diploma or equivalent.
Accuracy and good math skills.
Ability to use a computer and cash-processing equipment.
Ability to lift 30 pounds and sometimes perform a team lift of around 50 pounds.
Professionalism, politeness, courtesy, and willingness to help the team.
Trustworthiness and ability to act with integrity.

Nice To Haves

One or more years of teller, vault teller, cage cashier, lead cashier, or equivalent cash-handling experience.

Responsibilities

Maintain positive, friendly, and professional communications with co-workers and management in person and through phone, written, computerized, or other electronic communication.
Safely operate cash-processing equipment and keep it in good working order.
Accurately and efficiently count and log client deposits in the teller software system.
Use handheld electronic devices to scan and track deposits.
Prepare currency and coin orders.
Accurately count and track all vault assets.
Ensure the safety of negotiables and confidential records.
Notify a supervisor or manager promptly about delays, issues, concerns, or problems.
Maintain a clean and orderly teller processing area.
Perform other duties as assigned.
Act in a manner that reflects Empyreal's vision, values, and WOW culture.
Establish respect for everyone and foster productive relationships.
Address conflict respectfully and constructively.
Work in partnership within and across workgroups.
Represent Empyreal as a transportation and customer service professional.