Cash Payment Coordinator I

AMERICAN BUSINESS FORMS INC • Glenwood, MN

8d • $18 - $20 • Hybrid

About The Position

The Cash Payment Coordinator I processes and applies customer payments, maintains accurate accounts receivable records, and works with customers, sales teams, and home office teams to support timely and accurate payment resolution. The position is hybrid and based in Glenwood, Minnesota, with an in-office presence of 2–3 days per week. It has no supervisory responsibilities.

The role requires a high school diploma or equivalent and two years of experience, or an equivalent combination of education and experience. An associate degree in accounting with six months or more of related experience, or an equivalent combination, is preferred. The successful candidate can read and understand routine instructions and correspondence, prepare routine reports, communicate effectively, perform basic arithmetic and percentage calculations, and apply common sense to standardized problems. Relevant competencies include customer focus, collaboration, effective communication, accountability, and trust.

The work is typically performed in a quiet environment. The employee regularly sits and frequently uses their wrists and hands; standing and walking are occasional. The role occasionally involves lifting or moving up to 20 pounds, including from below knee and above shoulder level, and requires close vision.

Requirements

• High school diploma or equivalent and two years of experience, or an equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, reports, correspondence, and memos.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or organization employees.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to calculate rates, ratios, and percentages.
• Ability to apply common-sense understanding to written, oral, or diagrammed instructions and handle problems involving several concrete variables in standardized situations.
• Ability to regularly sit and frequently move wrists and hands; occasionally stand and walk; and occasionally lift or move up to 20 pounds.
• Close vision.

Nice To Haves

• Associate degree in accounting with six months or more of related experience, or an equivalent combination of education and experience.

Responsibilities

• Process payments received via ACH, EFT, wire, check, credit card, and other methods, following up to ensure details are addressed.
• Coordinate payment processing in multiple currencies for multiple companies.
• Respond to questions and complete requests in collaboration with customers, sales representatives, and other departments.
• Assist sales representatives with open accounts receivable by communicating past-due items, short payments, and open payments.
• Prepare spreadsheet reports detailing payment history and open invoices when requested or needed.
• Maintain notes and documentation on payment scenarios and history.
• Apply credit memo invoices and create credit memos for short-pay situations.
• Produce and distribute customer statements and interest invoices to sales representatives and customers upon request.
• Perform other assigned tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED