Cash Operations Specialist

Federal Reserve Bank of Philadelphia•Denver, CO
•Onsite

About The Position

The Cash Operations Specialist coordinates the work activities of the high-speed currency processing unit and monitors performance, reviews work accuracy, and performs other assigned duties. The position determines daily staffing resource requirements to ensure departmental activities are completed effectively and promotes adherence to FIFO guidelines and quality measures. The specialist provides operational support and work direction for high-speed processing, communicates with department staff and management to resolve problems and keep management informed, and monitors valuables handling through live observations and recorded video. The role also conducts management audits and inventories for units and offsite coin terminals, recommends operational improvements, and completes ad hoc projects supporting department initiatives.

Requirements

  • At least 3 years of relevant experience typically required.
  • High school education or GED.
  • Senior understanding of business processes and subject matter.
  • Applicants must be currently authorized to work in the United States without current or future visa sponsorship.

Responsibilities

  • Determine daily staffing resource requirements to support effective completion of department activities.
  • Ensure adherence to FIFO guidelines and quality measures.
  • Coordinate high-speed currency processing unit activities and monitor performance and work accuracy.
  • Provide ongoing operational support and work direction for high-speed processing.
  • Develop team assignments to maximize performance.
  • Generate and monitor required reports and logs.
  • Manage currency processor documentation according to retention guidelines.
  • Inspect team paperwork for completion and accuracy.
  • Work with Field Engineers to diagnose technical issues with processing machines.
  • Communicate with department staff and management to resolve problems, answer questions, and keep management informed.
  • Monitor the valuables handling environment through live observations and recorded video to ensure staff follow applicable control procedures.
  • Conduct management audits and inventories for units and offsite coin terminals.
  • Recommend improvements to increase operational effectiveness and efficiency.
  • Complete ad hoc project work as directed by supervisors or manager to support department initiatives.
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