Cash Operations Specialist
About The Position
The Cash Operations Specialist coordinates the work activities of the high-speed currency processing unit and monitors its performance and work quality. The role determines daily staffing resource requirements to ensure department activities are completed effectively and helps ensure adherence to FIFO guidelines and quality measures. The specialist provides operational support and work direction for high-speed processing, including developing team assignments, generating and monitoring reports and logs, maintaining currency processor documentation in accordance with retention guidelines, inspecting team paperwork for accuracy and completion, and working with Field Engineers to diagnose processing-machine technical issues. The role communicates with staff and management to resolve problems, answer questions, and keep management informed. The specialist also monitors valuables handling through live observations and recorded video to ensure compliance with control procedures, conducts management audits and inventories for units and offsite coin terminals, and recommends operational improvements. Additional ad-hoc project work may be assigned to support department initiatives.
Requirements
- At least 3 years of relevant experience, typically required.
- High school education or GED.
- Senior understanding of business processes and subject matter.
Responsibilities
- Determine daily staffing resource requirements to ensure department activities are achieved effectively.
- Ensure adherence to established FIFO guidelines and quality measures.
- Coordinate work activities of the high-speed currency processing unit and monitor performance and work accuracy.
- Develop team assignments to maximize performance.
- Generate and monitor required reports and logs.
- Manage currency processor documentation according to retention guidelines.
- Inspect team paperwork for completion and accuracy.
- Work with Field Engineers to diagnose technical issues with processing machines.
- Communicate with department staff and management to resolve problems, answer questions, and keep management informed.
- Monitor valuables handling through live observations and recorded video to ensure staff follow applicable control procedures.
- Conduct management audits and inventories for units and offsite coin terminals.
- Recommend improvements to increase operational effectiveness and efficiency.
- Complete ad-hoc project work as directed to support department initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
