cash office

SpartanNash•Grand Rapids, MI

7d•Onsite

About The Position

This role is responsible for performing all phases of the store’s cash office operations accurately and efficiently, ensuring the work shift contributes positively to the best interests of the store. The associate must maintain strict confidentiality of company records and financial information and safeguard against unauthorized access. The role supports front-end activities, follows relevant sales and safety policies, handles cash office accounting and records, and may perform tasks in other departments based on customer experience needs. Other duties may be assigned as needed.

Requirements

High school graduate or equivalent (GED).
Ability to read, write, comprehend, and interpret documents.
Basic mathematical skills.
Suggestive selling and knowledge of products.
Detail oriented.
Basic computer skills, including email and spreadsheets.

Responsibilities

Maintain strict confidentiality of company records and financial information, and protect it from unauthorized access.
Support front-end activities to help ensure cashiers follow store policies when handling transactions, including cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
Follow policies for the sale of alcoholic beverages, tobacco, pseudoephedrine, and related products.
Operate the cash register accurately, display customer purchase costs, make change, cash checks, and issue receipts.
Accurately balance cash and media to the ledger and ensure cash is controlled and safely deposited.
Apply security and cash drawer accounting procedures.
Inform management of issues with pricing, cash registers, scales, or other cash office operations.
Maintain cash-control records for internal audits.
Follow PPE and safety guidelines.
Follow food safety and cleaning expectations.
Follow guest experience guidelines.
Perform tasks in other departments when assigned based on customer experience needs.
Complete other assigned responsibilities in a timely manner.