cash office

SpartanNash•Grand Rapids, MI

5d•Onsite

About The Position

This role is responsible for performing all phases of the store’s cash office operations accurately and efficiently, ensuring that the work shift contributes positively to the best interests of the store. The associate must complete other assigned duties in a timely manner and maintain strict confidentiality of company records and financial information. The role supports front-end activities and helps ensure cashiers follow store policies when handling transactions. It includes operating the cash register, balancing cash and media, maintaining cash controls and records for internal audits, following security and cash drawer accounting procedures, and informing management of cash office or equipment issues. The associate must also follow safety, food safety, cleaning, and guest experience guidelines, and may be assigned tasks in other departments based on customer experience needs. The position is based at 4668 Cascade Rd, Grand Rapids, Michigan 49546. Work takes place in a typical retail store environment with varied temperatures and exposure to outside weather conditions. Travel requirements vary by assignment.

Requirements

High school graduate or equivalent (GED).
Ability to read, write, comprehend, and interpret documents.
Basic mathematical skills.
Suggestive selling and knowledge of products.
Detail-oriented.
Basic computer skills, including email and spreadsheets.

Responsibilities

Maintain strict confidentiality of company records and financial information and safeguard it from unauthorized access.
Support front-end activities and help ensure cashiers follow store policies when handling cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
Follow policies pertaining to the sale of alcoholic beverages, tobacco, pseudoephedrine, and related products.
Accurately operate the cash register, display customer purchase costs, make change, cash checks, and issue receipts.
Accurately balance cash and media to the ledger and ensure cash is controlled and safely deposited.
Implement applicable security and cash drawer accounting procedures.
Keep management informed of problems with pricing, cash registers, scales, or other cash office issues.
Maintain cash-control records for internal audits.
Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
Perform tasks in other departments when assigned based on customer experience needs.
Complete other assigned duties in a timely manner.