Cash Office Associate, Full Time - Boca Raton

Macy's • Boca Raton, FL

2d

About The Position

The Cash Office Associate plays a critical role in the daily operations of a Bloomingdale’s store. The role supports a smooth customer experience by responding to customer and colleague questions, greeting customers, connecting them with the appropriate selling professional, and resolving credit card and loyalty card issues. Cash Office functions include handling deposits, loans, currency exchange, and super funds. The role may also assist with gift wrapping and selling gift cards and greeting cards.

The position calls for attention to detail, speed, teamwork, and the ability to adapt to changing priorities. It requires a flexible retail schedule that may include day, evening, weekend, and holiday hours. Physical requirements include prolonged sitting, extended use of multiple computer screens and programs, occasional reaching and bending movements, and frequent lifting of up to 10 pounds.

Requirements

• High school diploma or equivalent; candidates with this qualification are encouraged to apply.
• 1–2 years of related experience.
• Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
• Resourcefulness and the ability to adapt quickly to changing priorities.
• Ability to work independently and as part of a team.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
• Ability to sit for prolonged periods and communicate constantly with customers.
• Ability to work with multiple computer screens and programs simultaneously for extended periods.
• Ability to occasionally move, reach, stoop, kneel, and crouch.
• Ability to frequently lift 10 pounds.

Responsibilities

• Deliver a luxury customer experience by greeting and engaging customers with genuine, friendly interactions.
• Work with customers and colleagues to resolve credit card and loyalty card issues and questions.
• Greet customers in person and by phone and connect them with a Selling Team professional.
• Perform Cash Office functions and operations, including deposits, loans, currency exchange, and management of super funds.
• Respond to customer and store colleague questions.
• Assist with gift wrapping and sell gift cards and greeting cards.

Benefits

• Performance and referral bonus opportunities
• Merchandise discounts
• Employee Assistance Program with mental health and financial literacy resources
• Colleague Resource Groups
• Give-back and volunteer opportunities
• Inclusive, challenging, and fun work environment
• Opportunity to perform impactful work with tangible results

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED