Cash Management Services Supervisor

Loomis•Londonderry, NH

About The Position

This position supervises daily Cash Management Services (CMS) operations, which may include deposit verification, change order preparation, currency and coin inventory management, balancing, and auditing while providing services to Loomis customers. The supervisor oversees personnel actions and monitors staff performance, ensuring accountability and security of funds and compliance with industry standards, audit requirements, and company policies. The role also supports employee, facility, and vehicle safety; monitors overtime and workflow to help meet budget guidelines; coordinates with financial institutions and commercial customers to identify and resolve problems; and adjusts staffing and maintenance schedules to support service quality and performance. Additional responsibilities may be assigned as needed by the Branch Manager and CMS Manager.

Requirements

  • Previous leadership role background and experience.
  • Excellent verbal and written communication and presentation skills.
  • Ability to travel occasionally for company, district, and customer meetings and events.

Nice To Haves

  • College degree preferred.
  • Three years of previous experience managing a cash vault.
  • Knowledge of Loomis systems preferred.

Responsibilities

  • Implement, monitor, and recommend changes to policies and procedures to ensure accountability and security of currency and coin transiting the department.
  • Support employee, facility, and vehicle safety through training and monitoring of policies and procedures.
  • Monitor overtime and workflow to help meet budget guidelines.
  • Serve as liaison with the Federal Reserve Bank, banks, thrift charters, and commercial customers to identify and resolve problems.
  • Monitor workflow and adjust staffing needs and maintenance schedules to ensure quality service and performance.
  • Complete additional responsibilities assigned by the Branch Manager and CMS Manager as needed.
  • Supervise daily CMS operations, including deposit verification, change order preparation, currency and coin inventory management, balancing, and auditing.
  • Oversee personnel actions and monitor staff performance.
  • Ensure compliance with industry standards, audit requirements, and company policies.

Benefits

  • Vacation and sick time (PTO) and paid holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Basic life insurance plan
  • Voluntary life insurance plan
  • Flexible spending and health savings accounts
  • Dependent care account
  • Training and development
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