Cash Collector

CRA MSO • Chula Vista, CA

20d

About The Position

The Cash Collector in the health care industry manages and recovers outstanding payments to support the organization’s financial stability. The role monitors patient accounts, insurance claims, and other receivables; expedites collections while complying with healthcare regulations; and works with patients, insurance companies, and internal departments to resolve billing discrepancies and arrange payment plans. By managing cash flow and reducing outstanding debts, the Cash Collector supports smooth revenue-cycle operations and the financial health of the healthcare organization.

Requirements

• High school diploma or equivalent required.
• At least 2 years of experience in collections or a related financial role, preferably in healthcare.
• Familiarity with medical billing, insurance claims, and healthcare payment processes.
• Proficiency with billing software and Microsoft Office applications.
• Strong communication and negotiation skills.
• Analytical skills to review account details, identify discrepancies, and determine collection strategies.
• Organizational skills to manage multiple accounts, prioritize tasks, and prepare accurate reports.

Nice To Haves

• Associate degree or higher.
• Knowledge of healthcare regulations such as HIPAA and the Fair Debt Collection Practices Act (FDCPA).
• Ability to handle sensitive financial information with discretion and professionalism.
• Experience in customer service or patient financial counseling.

Responsibilities

• Review and analyze patient accounts and outstanding balances to identify delinquent payments.
• Contact patients, insurance providers, and third-party payers to collect overdue payments and resolve billing issues.
• Negotiate payment arrangements and settlements in accordance with organizational policies and regulatory guidelines.
• Maintain accurate records of collection activities, payment agreements, and communications in the billing system.
• Collaborate with billing, finance, and patient services teams to address discrepancies and improve collection processes.
• Ensure compliance with healthcare laws, privacy regulations, and ethical standards during collection activities.
• Prepare regular reports on collection status, trends, and challenges for management review.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED