Cash Applications Associate

GFL Environmental • Southfield, MI

10d • Onsite

About The Position

GFL is seeking a detail-oriented Cash Applications Associate to join its collaborative Cash Application Team at the Southfield office. The role supports financial accuracy and daily operations by posting incoming payments, researching unidentified payments, resolving discrepancies, maintaining payment records, and coordinating with customer service teams on billing inquiries, misapplied payments, and refunds.

Requirements

• At least 1 year of experience working in accounts receivable and/or handling high-volume payment applications.
• High school diploma or GED.
• Strong problem-solving abilities and attention to detail.
• Ability to stay organized while multitasking in a fast-paced environment.
• Working knowledge of Microsoft Office and Google Workspace, including Word, PDF editors, Google Sheets, and Google Drive.
• Familiarity with accounts receivable software.

Nice To Haves

• An associate or bachelor’s degree in a relevant field such as accounting, business, or finance.

Responsibilities

• Accurately post incoming checks, ACH payments, credit card payments, and lockbox payments to customer accounts within a 24-hour window.
• Research payments received without remittance information to identify the customer invoices or accounts being paid.
• Analyze and resolve accounting discrepancies in payment batches posted by the cash application team.
• Prepare, log, and maintain organized records and reports of payments posted, reversed, or adjusted in the team’s shared drive.
• Collaborate with customer service teams across the U.S. to resolve billing inquiries, locate and remedy misapplied customer payments, and approve or process customer refunds.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED