Cash Applications Associate

GFL Environmental Inc.•Southfield, MI
•Onsite

About The Position

GFL is seeking a detail-oriented Cash Applications Associate to join its collaborative Cash Application Team at the Southfield office. The role supports financial accuracy and daily operations by processing incoming payments, researching unassigned payments, reconciling discrepancies, maintaining payment records, and working with customer service teams to resolve billing issues and process refunds. Payments are expected to be posted within a 24-hour window.

Requirements

  • At least 1 year of experience working in accounts receivable and/or handling high-volume payment applications.
  • High school diploma or GED.
  • Strong problem-solving abilities and attention to detail.
  • Ability to stay organized while multitasking in a fast-paced environment.
  • Working knowledge of Microsoft Office and Google Workspace, including Word, PDF editors, Google Sheets, and Google Drive.
  • Familiarity with accounts receivable software.
  • Valid work authorization in the country where the job is located; visa sponsorship is not provided.

Nice To Haves

  • An associate or bachelor’s degree in a relevant field such as accounting, business, or finance.

Responsibilities

  • Accurately post incoming checks, ACH payments, credit card payments, and lockbox payments to customer accounts within a 24-hour window.
  • Research payments received without remittance information to identify the customer invoices or accounts being paid.
  • Analyze and resolve accounting discrepancies in payment batches posted by the cash application team.
  • Prepare, log, and maintain organized records and reports of payments posted, reversed, or adjusted in the team’s shared drive.
  • Collaborate with customer service teams across the U.S. to resolve billing inquiries and locate and remedy misapplied customer payments.
  • Approve and process customer refunds.
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