Cash Application Representative

Superior Air-Ground Ambulance•Elmhurst, IL

8d•Onsite

About The Position

The Cash Application Representative plays a vital role in the revenue cycle of Superior Ambulance. This position is responsible for accurately and efficiently processing, balancing, and posting incoming payments, including commercial insurance, Medicare, Medicaid, facility contracts, and patient co-pays. The role requires attention to detail, the ability to navigate complex Explanation of Benefits (EOBs), and an understanding of healthcare billing practices. The position is in the Accounts Receivable department and reports to the Cash Application Supervisor. It is a full-time, hourly, in-office position, Monday through Friday.

Requirements

High school diploma or equivalent accepted.
Minimum of 1–2 years of cash posting or healthcare Accounts Receivable experience.
Proficiency with billing software such as RescueNet, EMS Healthcare software, or similar.
Strong data entry skills, including a minimum speed of 45 WPM and high 10-key speed and accuracy.
Strong understanding of EOB layouts, healthcare deductibles, co-insurance, and standard billing codes.
Basic to intermediate knowledge of Microsoft Excel for tracking and basic reporting.
High level of precision when working with large volumes of financial data to prevent posting errors.

Nice To Haves

College education preferred.
Experience with EMS/Ambulance billing preferred.

Responsibilities

Accurately post daily high-volume electronic funds transfers (EFT), lockbox deposits, credit card payments, and paper checks to patient accounts.
Review and interpret complex Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) to properly allocate primary, secondary, and patient liabilities.
Reconcile daily posted batches against bank deposits to ensure accuracy and balance.
Identify and route payment denials, insurance takebacks, and recoupments to the appropriate billing or appeals team for resolution.