Cash Application Manager

PFG | Performance Good Group

2d•Hybrid

About The Position

Core-Mark is hiring a Cash Application Manager to lead daily cash application operations across its U.S. and Canadian operating companies. The role is responsible for accurate and timely application of customer payments, reducing unapplied cash, strengthening bank-to-General Ledger reconciliation and controls, and advancing standardization, automation, and training. Success is measured by service-level performance, unapplied and on-account cash balances and aging, automation rates, reconciliation timeliness and accuracy, control findings, and completion of improvement initiatives. The manager leads and develops the Cash Application team, sets priorities, monitors workload and productivity, manages staffing and performance, and owns metrics and dashboards. The position oversees payment channels and bank reporting, ensures bank activity is reconciled to the General Ledger, and supports financial close and audits. It partners with collections, customers, treasury, accounting, credit, divisions, and operational teams to resolve payment issues and improve remittance quality. The manager also maintains compliance with corporate policies, SOX requirements, and internal controls; oversees fraud-prevention practices; and serves as business owner for cash application systems and auto-match rules, partnering with SAP and IT on technology and process improvements. The role is based in Westlake, Texas, on a hybrid schedule. The posting lists Monday through Thursday in office and Friday remote, with work hours of 7:00 AM to 3:30 PM. Compensation is salaried at $70,000+ annually and eligible for the Annual Incentive Plan, with a target bonus of 20% of base salary subject to plan terms and performance results.

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of education and experience.
At least 5 years of experience in cash application, accounts receivable, or a related finance function, including at least 3 years managing a team of associates in an operational role.
Hands-on experience with an ERP system such as SAP or Oracle.
Strong knowledge of accounts receivable accounting, cash reconciliation, and the General Ledger.
Ability to write clear, easily understood procedures and standards.
Leadership and coaching skills.
Attention to detail and accuracy.
Analytical and data-driven decision-making skills.
Process improvement and automation skills.
Cross-functional communication and influence skills.
Customer focus.
Change management skills.
Ability to work under pressure in a fast-paced environment.

Nice To Haves

Experience supporting multiple business units, divisions, or operating companies.
Experience with U.S. and Canadian commercial banking portals, lockbox, EDI 820 remittance, and automated cash application or auto-match tools.
Demonstrated process improvement and project management experience.
Advanced Microsoft Excel skills for reporting and analysis, including working with large amounts of data and providing clear high-level overviews; Power BI is a plus.
Experience in a high-volume distribution or wholesale environment; AS400 experience is a plus.

Responsibilities

Manage daily Cash Application team operations, including application of checks, ACH, wire, and CAD payments, and ensure coverage and cross-training across payment types.
Set daily priorities, monitor workload and productivity, and ensure the team meets customer service-level agreements.
Lead hiring, onboarding, goal setting, one-on-ones, annual performance reviews, training, coaching, and mentoring; adjust staffing for volume changes, peak periods, and growth.
Own cash application metrics and dashboards, and report trends in unapplied cash, productivity, and service levels to finance leadership.
Oversee bank reporting across U.S. and Canadian banking portals and ensure bank activity is balanced to the General Ledger daily, weekly, and monthly; research and clear reconciling items on time.
Support monthly, quarterly, and year-end financial close by providing reporting, reconciliations, and audit support.
Manage payment and remittance channels, including lockbox, EDI 820 remittance files, electronic payments, credit card payments, and customer portal payments; partner with treasury on bank account and payment channel setup.
Partner with National A/R Collections to resolve and prevent posting issues and payment exceptions, including short pays, deductions, returned and NSF payments, unclaimed credits, and escheatment.
Develop customer partnerships to resolve remittance issues and improve remittance quality.
Partner with divisions, credit, treasury, and accounting to resolve incoming cash and check issues.
Work with warehouse, transportation, and other operational teams to address process root causes affecting payments and remittances.
Ensure compliance with corporate policies, SOX requirements, and internal controls over cash receipts, reversals, write-offs, and check copy requests; lead audit readiness, evidence requests, and remediation of findings.
Maintain fraud-prevention controls, including verification of customer banking information changes and monitoring for check and payment fraud.
Serve as business owner for cash application systems and auto-match rules, partnering with SAP and IT to improve processes through technology and automation.
Develop and maintain departmental policies, procedures, and training materials.

Benefits

Day 1 Health & Wellness Benefits
Employee Stock Purchase Plan
401K Employer Matching
Education Assistance
Paid Time Off
Competitive pay and benefits
Growth opportunities
Safe and inclusive working environment
Recognition and rewards
Annual Incentive Plan eligibility, with a target bonus of 20% of base salary subject to plan terms and performance results