Cash Application Manager

Performance Food Group•Westlake, TX

19h•Hybrid

About The Position

The Cash Application Manager leads the daily operations of the Cash Application team, ensuring customer payments are applied accurately and on time across Core-Mark operating companies in the U.S. and Canada. The role focuses on reducing unapplied cash, strengthening bank-to-General Ledger reconciliation and controls, and driving process improvement and automation across the cash application function. Success is measured by service-level performance, unapplied and on-account cash balances and aging, automation rates, reconciliation timeliness and accuracy, audit and control findings, and completion of improvement initiatives. The manager oversees payment application across checks, ACH, wires, and CAD payments; manages banking and remittance channels; and partners with finance, credit, collections, treasury, accounting, divisions, OpCo leaders, customers, and operational teams. The role also leads hiring, training, coaching, performance management, reporting, control compliance, audit readiness, and cash application systems and automation initiatives. This is a hybrid position based in Westlake, Texas. The schedule is Monday through Thursday in the office and Friday remote, 7:00 AM–3:30 PM. Compensation starts at $70,000 annually, with eligibility for the Annual Incentive Plan and a target bonus of 20% of base salary, subject to plan terms and performance results.

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of education and experience.
At least 5 years of experience in cash application, accounts receivable, or a related finance function.
At least 3 years managing a team of associates in an operational role.
Hands-on experience with an ERP system such as SAP or Oracle.
Strong knowledge of accounts receivable accounting, cash reconciliation, and the General Ledger.
Ability to write clear and easily understood procedures and standards.

Nice To Haves

Experience supporting multiple business units, divisions, or operating companies.
Experience with U.S. and Canadian commercial banking portals, lockbox, EDI 820 remittance, and automated cash application or auto-match tools.
Demonstrated process improvement and project management experience.
Advanced Microsoft Excel skills for reporting and analysis, ability to work with large amounts of data and provide clear high-level overviews; Power BI experience is a plus.
Experience in a high-volume distribution or wholesale environment; AS400 experience is a plus.

Responsibilities

Manage daily Cash Application team operations, including applying checks, ACH, wire, and CAD payments, and ensure appropriate coverage and cross-training across payment types.
Set daily priorities, monitor workload and productivity, and ensure the team meets customer service level agreements.
Lead hiring, onboarding, goal setting, one-on-ones, and annual performance reviews; train, coach, and mentor team members; and adjust staffing for volume changes, peak periods, and growth.
Own cash application metrics and dashboards, and report trends in unapplied cash, productivity, and service levels to finance leadership.
Oversee bank reporting across U.S. and Canadian banking portals and ensure bank activity is balanced to the General Ledger daily, weekly, and monthly, with reconciling items researched and cleared on time.
Support monthly, quarterly, and year-end financial close with reporting, reconciliations, and audit support.
Manage payment and remittance channels, including lockbox, EDI 820 remittance files, electronic payments, credit card payments, and customer portal payments; partner with treasury on bank account and payment channel setup.
Partner with the National A/R Collections team to resolve and prevent cash posting issues and payment exceptions, including short pays, deductions, returned and NSF payments, unclaimed credits, and escheatment.
Develop close customer partnerships to resolve remittance issues and improve remittance quality.
Partner with divisions, credit, treasury, and accounting to resolve incoming cash and check issues.
Work with warehouse, transportation, and other operational teams to address root causes that affect payments and remittances.
Ensure compliance with corporate policies, SOX requirements, and internal controls over cash receipts, reversals, write-offs, and check copy requests.
Lead audit readiness, evidence requests, and remediation of findings.
Maintain fraud prevention controls, including verification of customer banking information changes and monitoring for check and payment fraud.
Serve as business owner for cash application systems and auto-match rules, partnering with SAP and IT to drive process improvement through technology and automation.
Develop and maintain departmental policies, procedures, and training materials.