Cash Application Representative I

Advocate Health • Milwaukee, WI

13d • $22 - $33

About The Position

The Cash Application Representative I posts and reconciles payments, denials, and adjustments from electronic remittance advices, paper EOBs, and patient payments. The role applies payments to appropriate patient accounts, manages unapplied cash, reconciles transactions with bank deposits and remittance files, and routes denials for follow-up. It also performs related administrative work and follows organizational policies, productivity and quality standards, and audit guidelines. The position is full time, 40 hours per week, with a flexible Monday–Friday schedule between 0700 and 1700.

Requirements

• Associate degree or equivalent experience.
• Two years of experience in project management or cash operations-related fields.
• Accuracy and attention to detail.
• Ability to read and understand EOBs.
• Initiative and ability to collaborate with a team.
• Good organizational ability and communication skills.
• Basic bookkeeping knowledge and strong mathematics aptitude.
• Ability to use logic and reasoning to assess and resolve problems.

Nice To Haves

• Bachelor’s degree or three years of revenue cycle experience.
• Two to three years of experience in project management or cash operations-related fields.

Responsibilities

• Accurately post high volumes of payments, denials, and adjustments from ERAs, paper EOBs, and patient payments.
• Apply bank lockbox payments, 835 files, credit card and check payments, and accounting GL transfers to the appropriate patient accounts in a timely and accurate manner.
• Post non-cash vouchers and manual adjustments, documenting and reconciling transactions.
• Monitor and resolve unapplied cash daily and work to reduce unapplied and undistributed funds.
• Reconcile posted payments with bank deposits and remittance files.
• Post denials accurately and route them to the appropriate departments for follow-up.
• Maintain proficiency in integrated payment-posting and account-management systems and tools.
• Perform administrative tasks, including filing, photocopying, and processing related PDFs.
• Follow Advocate Health policies, procedures, productivity and quality standards, and internal audit guidelines.
• Meet daily posting and reconciliation deadlines through effective organization and time management.
• Apply basic accounting and accounts receivable principles to support financial accuracy and integrity.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and the opportunity for annual performance-based increases.
• Career development programs and well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree