Case Worker- IHC

DuPage PADS•Downers Grove, IL

13d

About The Position

The Interim Housing Case Worker is responsible for intake and assessment, case coordination, referrals, crisis intervention, advocacy, and engaging program participants in agency services. The role supports participants using the Interim Housing system and works with program volunteers to help maintain overnight site operations. The position is part-time, Sunday and Monday from 3 p.m. to 11 p.m.

Requirements

Excellent engagement skills.
Effective written, oral, and crisis intervention skills.
Ability to think conceptually and creatively.
Strong interpersonal skills and attention to detail.
Problem-solving skills.
Ability to plan and analyze.
Ability to work independently and as part of a team.
Knowledge of issues related to homelessness, poverty, and mental health.
Computer literacy in Microsoft Office.

Responsibilities

Operate in accordance with DuPagePads Core Values and the agency’s Trauma Informed Policy and Practices.
Screen and intake participants who use the Interim Housing system.
Provide appropriate referrals to the Client Service Center.
Engage with participants and build relationships to help them move to the next level of service.
Document and report hospital calls or emergencies to the Interim Housing Director.
Engage with program volunteers to support overnight site operations.
Provide volunteers at Interim Housing sites with education and advocacy concerning agency programs, services, and clients.
Submit required program forms and information to the Interim Housing Director and/or office staff by expected deadlines.
Maintain a nightly information log for the Interim Housing Coordinator and ensure adequate site supplies are available.
Attend and actively participate in required meetings.
Perform other duties as assigned by the supervisor.