Case Planner

The Jewish Board•New York, NY
•$25•Hybrid

About The Position

The Case Planner provides Child Welfare Preventive Services to children and families, primarily in their homes and communities. Working with the entire family in evidence-based or non-evidence-based program models, the Case Planner conducts safety-focused assessments and offers counseling, advocacy, referrals, and other supports to stabilize the family environment, improve well-being, and reduce the likelihood of future child welfare involvement. The role includes collaboration with family members and external providers, case documentation, monitoring children’s medical needs, and participation in family conferences and quality improvement activities. The position is currently hybrid, although it may become 100% in person based on program needs.

Requirements

  • Bachelor’s or master’s degree in Psychology, Social Work, Counseling, or a related subject.
  • Knowledge of Microsoft Office.
  • Basic social work knowledge and understanding of stages of change.
  • Ability to provide in-home child welfare services.
  • Ability to establish rapport and a therapeutic relationship with families.
  • Ability to travel within New York City carrying work equipment weighing up to approximately 10 pounds.

Nice To Haves

  • Understanding of family therapy principles and their use in providing services.
  • Understanding of early childhood development and related theories and models of practice.
  • Strong assessment skills to evaluate family dynamics and interactions.
  • Knowledge and experience with the CONNECTIONS system.

Responsibilities

  • Provide Child Welfare Preventive Services exclusively or primarily in clients’ homes and communities.
  • Assess and address concerns related to children’s health, safety, and well-being.
  • Evaluate clients’ living conditions through home-based contacts.
  • Provide supportive casework counseling to children and family members.
  • Identify and facilitate access to concrete services and community resources.
  • Collaborate with external resources, including schools, medical and mental health providers, CPS workers, probation, extended family, and community members.
  • Conduct specialized groups for children, adolescents, parents, or others as needed.
  • Attend conferences at ACS offices and other community-based meetings.
  • Complete weekly progress notes in CONNECTIONS and enter data into PROMIS.
  • Complete and timely update Family Assessment Service Plan Reports (FASPs).
  • Attend ACS and JB trainings as required.
  • Carry a caseload size as identified by the program service model.
  • Assess and refer children and families to supportive and concrete services, including mental health, substance abuse, housing, financial assistance, and legal services.
  • Participate in internal and external continuous quality improvement projects.
  • Monitor children’s medical needs, including compliance with periodic physicals and immunizations.
  • Participate in Family Team Conferences (FTCs).
  • Conduct community outreach and establish linkages with groups, individuals, or organizations that may help clients.
  • Complete agency internal Incident Reports in the Alltrac system.
  • Assess interactions among household family members, including other adults who frequently visit the home.
  • Make reports to the State Central Registry when required.
  • Identify and monitor high-risk families on the caseload who may be at risk of abuse, neglect, or further system involvement.
  • Maintain case records in accordance with JBFCS and ACS standards.
  • Work a hybrid schedule based on program needs.
  • Perform additional tasks as assigned.

Benefits

  • Generous paid time off, paid agency holidays, and 15 sick days.
  • Medical, dental, and vision plans.
  • Tuition assistance and educational loan forgiveness.
  • Free continuing education opportunities.
  • 403(b) retirement benefits and a pension.
  • Flexible spending accounts for health and transportation.
  • Accessible Employee Assistance Program.
  • Life and disability insurance.
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