Case Manager - Full-Time

Transitional Services For New York Inc•Bellerose, NY

2d•Onsite

About The Position

Transitional Services for New York, Inc., (TSINY) is a not-for-profit, comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. TSINY is looking for Case Managers for our mental health Supported Housing program for Homeless Adults, located in Bellerose (Queens County), NY. TSINY staff will deliver effective programs with compassion, integrity, and professionalism, prioritizing client needs while respecting each other and themselves.

Requirements

Bachelor’s degree or Associate’s degree plus one years' experience or High School diploma plus two years’ experience in mental health setting.
Valid Driver License Required
Be detail oriented.
Be able to work independently and take initiative.
Have the ability to multi-task and meet deadlines.
Possess effective oral and written communication skills.
Have the ability to interact effectively with all levels of employee, as well as external contacts.
Be able to handle confidential and sensitive information.
Be proficient with basic office equipment, such as telephones, copiers, fax machines, printers, PCs.
Be able to work effectively using program management and other tools on a personal computer for long periods of time.
Possess ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.
Be able to write routine reports and correspondence.
Be able to define problems, collect data, establish facts, draw valid conclusions and evaluate alternative courses of action.
Be able to effectively present information and respond to questions from groups of managers and residents.

Responsibilities

Coordinate and monitor the assessment, treatment planning, and care coordination for each resident on their caseload.
Serve as an advocate and intermediary for residents' rights.
Work in partnership with residents to establish goals, find appropriate supports, and access independent community housing.
Assist residents in developing the skills, direction, and motivation necessary to graduate to more independent housing settings.
Assist residents to develop life skills in the direction of maximum autonomy.
Assist residents to link up with community resources, such as employment, day programs, vocational rehabilitation services, and health care services.
Ensure that residents receive periodic medical and dental attention.
Maintain contact with the TSINY Financial Specialist and follow up on related benefit matters.
Maintain contact with all related treatment providers to ensure integrated care between the residential program and other services.
Meet on a regular basis with the interdisciplinary team for assessment and information on residents.
Facilitate skill development classes.
Develop person-centered Service Plans.
Work with counselors to monitor the implementation of Service Plan goals and evaluate progress.
Visit hospitalized clients.
Monitor medication.
Provide crisis management when required.
Perform other related duties as required.