Bilingual Case Manager PREVAIL

SummitStone Health Partners • Fort Collins, CO

1d • $24 - $29

About The Position

The Bilingual Case Manager PREVAIL coordinates integrated case management services for adult, youth, and young adult participants, including people referred through PREVAIL, a voluntary, community-based deflection program intended to reduce criminal justice involvement by addressing behavioral health, substance use, housing, benefits, and other social service needs. The role engages, assesses, plans, advocates, coordinates, and links participants with formal and informal supports that promote wellness, safety, stability, and community connection.

The position provides trauma-informed, harm-reduction, person-centered intensive case management, individualized goal planning, referral management, outreach, service coordination, documentation, and data reporting. The Case Manager works closely with law enforcement, criminal justice partners, schools, behavioral health providers, housing and social service agencies, medical teams, and internal treatment teams to support participant engagement, program enrollment, progress monitoring, and connection to wraparound services. Services include Spanish-language coordination when applicable. The position is based in Fort Collins, Colorado, and requires regular local travel to client homes, partner locations, appointments, events, and SummitStone facilities; transporting clients to authorized appointments or community activities may be needed.

Requirements

• Bachelor's degree in Behavioral Health or a related field.
• At least one year of experience in behavioral health, substance use treatment, case management, or a related human services field.
• Professional proficiency in both English and Spanish; candidates selected for designated bilingual positions must demonstrate proficiency through the organization's language assessment process.
• Ability to complete required program training and certifications, which may include GAIN, CiviCore, Motivational Interviewing, Mental Health First Aid, PREVAIL Program Management Training, and other BHA-mandated training.
• Valid Colorado driver's license, or ability to obtain one within 30 days of hire, and an acceptable driving record.
• Regular local travel is required; may transport clients to authorized appointments and community activities as needed.

Nice To Haves

• CAS credential or ability to obtain the CAS credential.
• Experience coordinating services with other agencies.
• Experience providing case management, outreach, co-response, justice-involved services, youth or young adult services, or grant-funded behavioral health services.

Responsibilities

• Receive, review, and manage referrals from law enforcement, co-response, criminal justice and community partners, schools, families, and other sources; prioritize appropriate PREVAIL referrals and conduct timely outreach and engagement.
• Coordinate participant outreach, screening, enrollment support, GAIN assessments, individualized goal planning, and ongoing progress monitoring.
• Provide trauma-informed, harm-reduction, person-centered intensive case management, including service coordination, motivational engagement, safety planning, crisis support, and connection to behavioral health, substance use, medical, housing, benefits, education, employment, and other supportive services.
• Coordinate with law enforcement, criminal justice entities, probation, community corrections, schools, healthcare and housing providers, and other community partners to support deflection, coordinated case management, and participant stabilization.
• Document services, outreach attempts, assessments, referrals, participant goals, service linkages, incentives, and case management contacts; support grant data entry, tracking, reporting, and quality assurance.
• Complete required PREVAIL, GAIN, CiviCore, Motivational Interviewing, Mental Health First Aid, trauma-informed care, harm-reduction, and other program training as assigned to support program fidelity and grant compliance.
• Provide culturally and linguistically responsive services, including Spanish-language service coordination when applicable, and facilitate warm handoffs to community partners.
• Participate in program coordination meetings, case consultations, assigned workgroups, and partner meetings to support referral pathways, participant outcomes, and continuous quality improvement.
• Assist participants with daily living needs, benefits acquisition, transportation planning, housing stability, appointment coordination, education or employment connections, and access to temporary or permanent stabilization resources as program guidelines allow.
• Maintain cooperative relationships with community agencies, public agencies, private partners, and internal teams to provide supportive services, promote voluntary engagement, reduce barriers to care, and support community safety.
• Advocate for participants across systems while maintaining participant choice, confidentiality, voluntary program engagement, and compliance with behavioral health, grant, and legal requirements.

Benefits

• Medical, dental, and vision coverage, including options for eligible dependents.
• Mental health and wellness resources.
• Short-term and long-term disability insurance.
• Accrued vacation and personal leave based on FTE status and length of service.
• Paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act.
• Voluntary benefits available to all employees.
• 403(b) retirement plan with employer matching contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level