Case Manager PREVAIL

SummitStone Health Partners • Fort Collins, CO

23h • Onsite

About The Position

The Case Manager coordinates integrated case management for adults, youth, and young adults, including participants referred through PREVAIL, a voluntary community-based deflection program intended to reduce criminal justice involvement by addressing behavioral health, substance use, housing, benefits, and other social service needs. The role uses trauma-informed, harm-reduction, and person-centered approaches to engage participants, assess needs, plan individualized goals, advocate, coordinate services, and link people to formal and informal supports that promote wellness, safety, stability, and community connection.

The position provides intensive case management, outreach, referral management, service coordination, documentation, and data reporting. It works closely with law enforcement and criminal justice partners, schools, behavioral health providers, housing and social service agencies, medical teams, and internal treatment teams to support participant engagement, program enrollment, progress monitoring, and connection to wraparound services. The role also supports participants with daily living needs, benefits, transportation, housing stability, appointments, education or employment connections, and stabilization resources within program guidelines.

This is a full-time position based in Fort Collins, Colorado, with a Monday–Friday schedule of 8:00 a.m.–4:30 p.m. Regular local travel to client homes, partner locations, appointments, events, and SummitStone facilities is required; the position may transport clients to authorized appointments and community activities. The listed pay range is $24.04–$28.85 per hour, based on relevant years of experience.

Requirements

• Bachelor’s degree in behavioral health or a related field.
• At least one year of experience in behavioral health, substance use treatment, case management, or a related human services field.
• Ability to complete required program training and certifications, which may include GAIN, CiviCore, Motivational Interviewing, Mental Health First Aid, PREVAIL Program Management Training, and other BHA-mandated training.
• Valid Colorado driver’s license, or ability to obtain one within 30 days of hire, and ability to maintain an acceptable driving record.
• Ability to meet regular local travel requirements.

Nice To Haves

• CAS credential or ability to obtain the CAS credential.
• Experience coordinating services with other agencies.
• Experience in case management, outreach, co-response, justice-involved services, youth or young adult services, or grant-funded behavioral health services.
• Bilingual or bi-cultural qualifications.

Responsibilities

• Receive, review, and manage referrals from law enforcement, co-response, criminal justice partners, community partners, schools, families, and other sources; prioritize appropriate PREVAIL referrals and conduct timely outreach and engagement.
• Coordinate participant screening, enrollment, GAIN assessments, individualized goal planning, and ongoing monitoring of progress toward goals.
• Provide trauma-informed, harm-reduction, person-centered intensive case management, including service coordination, motivational engagement, safety planning, crisis support, and linkage to behavioral health, substance use, medical, housing, benefits, education, employment, and other supportive services.
• Coordinate with law enforcement, criminal justice entities, probation, community corrections, schools, healthcare providers, housing providers, and other community partners to support deflection, coordinated case management, and participant stabilization.
• Document services, outreach attempts, assessments, referrals, participant goals, service linkages, incentives, and case management contacts in required systems; support grant data entry, tracking, reporting, and quality assurance.
• Complete required PREVAIL, GAIN, CiviCore, Motivational Interviewing, Mental Health First Aid, trauma-informed care, harm-reduction, and other program training as assigned to support program fidelity and grant compliance.
• Provide culturally and linguistically responsive services, including Spanish-language service coordination when applicable, and facilitate warm handoffs to community partners serving diverse, rural, youth, young adult, and justice-involved populations.
• Participate in program coordination meetings, case consultations, assigned workgroups, and partner meetings to support referral pathways, participant outcomes, and continuous quality improvement.
• Assist participants with daily living needs, benefits acquisition, transportation planning, housing stability, appointment coordination, education or employment connections, and access to temporary or permanent stabilization resources as allowed by program guidelines.
• Maintain cooperative relationships with community agencies, public agencies, private partners, and internal teams to provide supportive services, promote voluntary engagement, reduce barriers to care, and support community safety.
• Advocate for participants across systems while maintaining participant choice, confidentiality, voluntary program engagement, and compliance with behavioral health, grant, and legal requirements.
• Travel locally to client homes, community partner locations, appointments, events, and SummitStone facilities; transport clients to authorized appointments and community activities as needed.

Benefits

• Medical, dental, and vision coverage, including options for eligible dependents.
• Mental health and wellness resources.
• Short-term and long-term disability insurance.
• Accrued vacation and personal leave based on FTE status and length of service.
• Paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act.
• Voluntary benefits available to all employees.
• 403(b) retirement plan with employer matching contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level