Case Manager - Cowlitz Employment Support Services

COWLITZ INDIAN TRIBE•DuPont, WA

6d•$27 - $31•Onsite

About The Position

The Case Manager provides eligible Cowlitz Tribal Members with services tailored to their strengths, resources, and abilities to help them prepare for or engage in gainful employment. The role assists with eligibility determinations and Individualized Plans for Employment (IPEs), identifies compatible job placements, and connects participants with educational, employment, and community resources. The Case Manager works to empower Tribal Members by supporting employment opportunities, economic self-sufficiency, independence, inclusion, and integration into society. The position builds and maintains collaborative relationships with Tribal agencies, schools, businesses, hospitals, government agencies, employers, and community resource providers. It maintains participant records and program data, facilitates counseling sessions, and develops community education and outreach. The Case Manager represents the mission, vision, and values of the Cowlitz Indian Tribe and its Health & Human Services programs, maintains confidentiality, and provides professional customer service. The role is based in DuPont, Washington, and is full-time and hourly.

Requirements

Bachelor’s degree in Social Work, Counseling, or a related field.
Two years of social work or vocational rehabilitation experience.
A combination of relevant education and related work experience may be considered.
Valid driver’s license is required when driving vehicles for work-related purposes.
Must successfully pass the required background screening and investigation.
Must complete a pre-employment drug screen and reference, education, and employment verification.
Must undergo federal, state, and/or tribal criminal history and sanction checks, including fingerprint verification.
Must meet the stated criminal history eligibility requirements for specified offenses.
Must adhere to the Tribe’s established safety policies regarding vaccine requirements and personal protective equipment (PPE).
Knowledge of traditional forms of government, Tribal customs and traditions, Tribal policies, procedures and programs, community resources, and agencies.
Knowledge of applicable laws and requirements governing Vocational Rehabilitation, including the ADA, and of counseling techniques and practices.
Sensitivity to Tribal customs and beliefs.
Interviewing and counseling skills; ability to operate word-processing, spreadsheet, presentation, and database software.
Ability to maintain confidentiality, exercise good judgment, analyze and solve problems, and make administrative or procedural decisions.
Ability to establish and maintain professional relationships with people of varied social and cultural backgrounds and coworkers at all levels.
Ability to create, compose, and edit written materials; follow verbal and written instructions; and communicate effectively verbally and in writing.
Ability to handle multiple tasks and deadlines, work independently with minimal supervision, and represent the organization professionally.

Nice To Haves

Master’s degree preferred.
Experience working within American Indian and/or Alaska Native communities preferred.

Responsibilities

Explain the CESS Program, including eligibility requirements and program benefits.
Assist eligible clients in developing an Individualized Plan for Employment (IPE) and portfolio.
Gather information about potential job placements and assess compatibility between the job and the participant.
Support participants in making informed choices about vocational goals and taking an active role in rehabilitation.
Work holistically to maximize Tribal Members’ employment opportunities, economic self-sufficiency, independence, inclusion, and integration into society.
Maintain collaborative relationships with Cowlitz Indian Tribe agencies, schools, businesses, hospitals, government agencies, and other partners.
Provide information and referrals to educational and employment opportunities in accordance with participants’ IPEs.
Conduct employer outreach, develop placement and work opportunities, promote job openings, and place qualified applicants.
Develop knowledge of community resources, colleges, and network assistance to support participants and obtain comparable services.
Maintain client records and statistics, and facilitate counseling sessions for individuals, families, and groups.
Develop and present community education and outreach to explain Tribal programs and related issues and identify potential applicants.
Establish, maintain, and update files, databases, records, and other documents.
Purchase goods and services for participants as needed and in accordance with policies and procedures.
Provide excellent customer service to internal and external customers.
Maintain strict confidentiality and a positive, professional demeanor and image.
Contribute to team efforts, complete related results, and perform other duties as assigned.