Supported Education & Employment Case Manager

Mountain Home Montana•Missoula, MT

About The Position

Mountain Home seeks a full-time Supported Employment & Education Case Manager (SEC) to provide individualized supported employment and education services using the evidence-based Individualized Placement and Support (IPS) Model. The SEC partners with clients to identify and achieve competitive employment and educational goals and collaborates closely with the integrated behavioral health treatment team. The role develops relationships with employers, educational institutions, and community partners to create opportunities aligned with each client's strengths, interests, and preferences. Most work takes place in the community through direct client engagement, employer outreach, and collaboration with community partners. Mountain Home is a fast-growing 501(c)(3) nonprofit based in Missoula. Its mission is to provide a safe home and nurturing community where mothers discover their strengths and children thrive. Its holistic model integrates supportive housing, mental health care, employment and education support, trauma-informed childcare, and other services. The organization works with young families, donors, and community partners to build brighter futures across two generations.

Requirements

Familiarity with social services in the Missoula community is described as ideal.
A bachelor's degree in social work or a similar field and/or related experience providing services to young adults with special needs, severe emotional disturbances, and/or cognitive or developmental delays is described as ideal.
Strong commitment to quality, efficiency, and effectiveness.
Ability to think logically and identify alternative solutions, conclusions, or approaches.
Accurate and efficient typing and experience using computers.
Knowledge of Microsoft Office and Google tools.
Strong interpersonal skills and a professional demeanor.
Ability to work independently while contributing to a strong team environment.
Ability to work under pressure and meet tight deadlines.
Commitment to justice, equity, diversity, accessibility, and inclusion, including reflection on personal identities and receptiveness to feedback and continued learning.
Understanding of trauma-informed care as a strengths-based approach that considers the effects of trauma on behavioral and physical health.
Relationship-building and communication skills, including listening, tactful and professional communication, cultural sensitivity, and collaboration with diverse stakeholders.
Organizing, time management, planning, and prioritizing skills, including maintaining systems, meeting schedules and deadlines, estimating task duration, and making intentional decisions about priorities.
Clear results on a thorough background check are required for an employment offer.

Nice To Haves

Familiarity with social services in the Missoula community.
A bachelor's degree in social work or a similar field and/or related experience providing services to young adults with special needs, severe emotional disturbances, and/or cognitive or developmental delays.

Responsibilities

Engage clients and establish trusting, collaborative relationships focused on competitive employment and education in community settings.
Support clients through employment and education services, including intake, engagement, assessment, job placement, education placement, coaching, and follow-up.
Assist clients with applications for services through Vocational Rehabilitation and Blind Services (VRBS), and maintain a collaborative relationship with VRBS to support shared clients’ employment and educational goals.
Transport clients to and from job interviews, jobs, and school-related activities.
Participate in team meetings and communicate with the team to coordinate services and develop ideas to help participants achieve employment or educational goals.
Spend half or more of scheduled work hours in the community, building relationships with employers, educators, and clients.
Provide special assistance to the SEP Supervisor in further developing and implementing the IPS program.
Meet regularly with the supervisor and attend required meetings and trainings.
Maintain reliability and dependability by committing to scheduled hours and tasks.
Perform other appropriate, job-related tasks as assigned.