Case Manager/Employment Specialist

Vocational Rehabilitation Specialists, Inc. (VRSI)•Altamonte Springs, FL

4d•$22 - $27

About The Position

Vocational Rehabilitation Specialists, Inc. (VRSI) is seeking a Case Manager/Employment Specialist for its U.S. Department of Labor Homeless Veterans' Reintegration Program (HVRP). The role helps veterans experiencing or at risk of homelessness find and retain employment, guiding them from initial contact and eligibility screening through job readiness, training, placement, and follow-up. The goal is to support stable employment at a livable wage in in-demand occupations while connecting veterans with relevant supportive services. The position combines client assessment and case management, career counseling, job-readiness instruction, job placement, employer engagement, program reporting, community collaboration, and outreach. Work is split between the office and the field, with frequent local travel to outreach sites, partner agencies, employers, and community events. The role requires reliable transportation and use of a personal vehicle; mileage is reimbursed at the current federal rate. Occasional evening or weekend outreach is required, and field work may take place outdoors and in unsheltered settings. The work can be fast-paced and emotionally demanding.

Requirements

Associate's degree in social work, human services, counseling, or a related field; relevant experience may be considered in lieu of a degree.
At least 2 years of experience in workforce development, employment services, or a related field.
Reliable transportation and use of a personal vehicle to perform essential job functions.
Valid driver's license.
Excellent interpersonal, written, and verbal communication skills, including communication with groups and employers.
Strong organization and attention to detail, with the ability to manage a caseload and deadlines.
Ability to work independently, make sound decisions, and work as part of a team while building strong relationships with clients, employers, and community partners.
Proficiency with job-search platforms, career assessment tools, case management databases, and Microsoft Office Suite.
Empathetic, veteran-centered approach and willingness to learn and apply best practices.

Nice To Haves

Experience working with veterans or homeless populations (highly preferred).
Strong understanding of the challenges faced by homeless veterans, including the needs of women veterans and justice-involved veterans.
Experience in job development, employer relations, or case management.
Bachelor's degree in social work, human services, business, or a related field.

Responsibilities

Assess veterans' skills, work history, interests, and employment barriers.
Develop and update individualized employment plans with career goals, next steps, and timelines.
Meet federal grant goals for veterans assessed, enrolled, placed in jobs, and retained after placement.
Determine program eligibility and enroll qualified veterans.
Teach resume writing, job-search strategies, interview preparation, and professional conduct.
Plan and lead job-readiness workshops and group training sessions.
Provide one-on-one career counseling and share information about local jobs and training opportunities.
Follow up with veterans and refer them to appropriate job-training programs while tracking progress.
Build relationships with local employers to identify suitable job opportunities for veterans.
Help veterans apply for jobs, prepare for interviews, and negotiate pay and job terms.
Maintain contact with veterans after hiring and help resolve issues that could put employment at risk.
Understand employers' hiring needs and explain the benefits of hiring veterans, including available tax credits.
Attend job fairs, employer panels, and networking events.
Maintain accurate, current, confidential client records, case notes, and job outcomes.
Prepare and submit regular reports on program activities, results, and grant requirements.
Coordinate with community partners, veteran service organizations, housing providers, employers, and others to share resources and build referral networks.
Connect veterans with housing, transportation, mental health and substance use treatment, legal aid, and other support services.
Represent VRSI at community meetings, veteran groups, job fairs, homeless-veteran outreach events, and similar activities.
Identify service gaps and advocate for improved support for veterans.
Conduct regular in-person community outreach, including visits to partner sites, shelters, encampments, and other places veterans may be found.