Case Manager (Mandarin)

Regional Center of the East Bay • Concord, CA

1d

About The Position

The Regional Center of the East Bay (RCEB) is a community-based, private nonprofit corporation under contract with the California Department of Developmental Services. It provides intake, assessment, diagnosis, and coordination of community-based services for children and adults with developmental disabilities in Alameda and Contra Costa counties. RCEB’s vision is for people with developmental disabilities to be included in their communities and receive supports that adapt to their changing needs.

Under general direction, the Case Manager is responsible for the case management process for assigned consumers. The role facilitates planning, develops Individual Program Plans (IPPs) or Individual Family Service Plans (IFSPs), and oversees and evaluates their implementation. The position advocates for consumers’ rights and access to services, coordinates supports, monitors health and safety, and maintains required documentation. Mandarin language ability is required.

The posting lists two qualification and salary levels: Case Manager I Bilingual and Case Manager II Bilingual. New hires without prior Regional Center work experience start at the beginning of the salary scale. The anticipated new hire date is Monday, January 4th; no year is specified.

Requirements

• Ability to speak Mandarin.
• Ability to communicate clearly and effectively, verbally and in writing.
• Automobile and valid driver's license required.
• Demonstrated cultural awareness and sensitivity, and ability to work effectively with culturally diverse populations.
• For Case Manager I: Bachelor’s degree in Social Work, Psychology, or a related human services field and one year of similar experience; alternatively, a bachelor’s degree in an unrelated human services field and four years of experience working directly with people with developmental disabilities.
• For Case Manager II: Master’s degree in Social Work, Psychology, or a related human services field.

Responsibilities

• Manage the full case management process, including assessment and evaluation, planning, authorization, advocacy, monitoring, and review of documentation for completion.
• Facilitate the planning process and develop the Individual Program Plan (IPP) or Individual Family Service Plan (IFSP) for assigned consumers.
• Oversee implementation of consumers’ IPPs or IFSPs and monitor and evaluate the services provided through each plan.
• Coordinate and support implementation of consumers’ plans, including identifying natural supports and generic services and evaluating when needs require RCEB-authorized funding.
• Advocate for consumers’ legal rights and ensure they receive the services and benefits to which they are entitled.
• Assist consumers and families in obtaining diagnoses and evaluations from appropriate practitioners, and secure written reports and other information about the consumer’s situation.
• Monitor consumers’ health and safety.
• Maintain documentation and contacts as required by law, regulation, and policy.
• Implement RCEB policies and procedures.
• Complete functional and/or developmental reviews in a timely manner.
• Keep the supervisor informed about caseload status and unmet needs in the community.
• Perform other duties as assigned.

Benefits

• Three weeks of paid vacation and 12 sick days.
• 14 paid holidays and three floating holidays.
• Multiple medical plan options, including Kaiser coverage at 100% employer-paid for the employee.
• Dental and vision plans.
• CalPERS retirement pension.
• Student Loan Forgiveness; the posting describes eligibility for the federal Public Service Loan Forgiveness program for qualifying nonprofit employees.
• Flexible schedule, if applicable.
• Work-at-home schedules, if applicable.
• Employee Assistance Program, including mental health care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level