Case Manager (Mandarin)

Regional Center of the East Bay • Concord, CA

1d • $71,281 - $107,852

About The Position

The Regional Center of the East Bay (RCEB) is one of 21 community-based, private nonprofit Regional Centers under contract with the California Department of Developmental Services. It provides intake, assessment, diagnosis, and coordination of community-based services for more than 25,000 children and adults with developmental disabilities in Alameda and Contra Costa counties.

Under general direction, Case Managers oversee the entire case management process for assigned consumers, including assessment and evaluation, planning, service authorization, advocacy, monitoring, and review of documentation. They facilitate development and implementation of Individual Program Plans (IPPs) or Individual Family Service Plans (IFSPs), coordinate services and supports, advocate for consumer rights, and monitor health and safety. The role requires the ability to speak Mandarin.

The posting lists two qualification and salary levels. Case Manager I pays $2,741.57–$3,993.25 biweekly ($71,280.82–$103,824.50 annually). Case Manager II pays $2,846.40–$4,148.14 biweekly ($74,006.40–$107,851.64 annually). New hires without prior Regional Center work experience start at the beginning of the salary scale. The anticipated new hire date is Monday, January 4th; no year is specified.

Requirements

• Ability to speak Mandarin.
• Ability to communicate clearly and effectively, verbally and in writing.
• Automobile and valid driver’s license required.
• Demonstrated cultural awareness and sensitivity, and ability to work effectively with culturally diverse populations.
• Case Manager I: Bachelor’s degree in Social Work, Psychology, or a related human services field and one year of similar experience; or a bachelor’s degree in an unrelated human services field and four years of experience working directly with people with developmental disabilities.
• Case Manager II: Master’s degree in Social Work, Psychology, or a related human services field.

Responsibilities

• Facilitate the planning process and develop the Individual Program Plan (IPP) or Individual Family Service Plan (IFSP) for assigned consumers, oversee implementation, and monitor and evaluate the services provided through the plan.
• Coordinate and support implementation of consumers’ plans, including identifying natural supports and generic services and determining when needs can only be met through RCEB-authorized funding.
• Advocate for consumers to protect their legal rights and ensure they receive services and benefits to which they are entitled.
• Assist consumers and families in obtaining diagnoses and evaluations from appropriate practitioners, and secure written reports and other information about the consumer’s situation.
• Monitor consumers’ health and safety.
• Maintain documentation and contacts as required by law, regulation, and policy.
• Implement RCEB policies and procedures.
• Complete functional and/or developmental reviews in a timely manner.
• Keep the supervisor informed about caseload status and unmet needs in the community.
• Perform other duties as assigned.

Benefits

• Three weeks of paid vacation and 12 sick days.
• 14 paid holidays and 3 floating holidays.
• Multiple medical plan options, including Kaiser coverage at 100% employer-paid for the employee.
• Dental and vision plans.
• CalPERS retirement pension.
• Student loan forgiveness eligibility through the Public Service Loan Forgiveness program for qualifying nonprofit employees.
• Flexible schedule, if applicable.
• Work-at-home schedules, if applicable.
• Employee Assistance Program, including mental health care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level