Case Manager

Help USA•The Bronx, NY

About The Position

As a Case Manager with HELP USA, you will help clients experiencing homelessness identify the causes of their homelessness, coordinate with other members of the service team to develop an independent living plan, and meet with clients regularly to support them in carrying out their plans and finding a home. Depending on each client’s circumstances, you will provide direction and referrals for employment, education, medical and mental health services, childcare, substance abuse services, and other needs. The position is with the Crotona program at 785 Crotona Park North, Bronx, NY 10460.

Requirements

  • Bachelor’s degree in social work or a related field, or equivalent experience and skills.
  • Ability to track multiple priorities, complete tasks on time, and keep appropriate people informed of status.
  • Strong written and oral communication skills.
  • Interest in helping people experiencing homelessness.

Responsibilities

  • Help clients identify the causes of their homelessness.
  • Coordinate with other members of the service team to develop an independent living plan.
  • Meet regularly with clients to help them work their plans and find a home.
  • Provide direction and referrals for employment, education, medical and mental health services, childcare, substance abuse services, and other needs, according to each client’s situation.
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