Case Manager
About The Position
Morgan & Morgan is seeking a highly organized, customer-focused, and empathetic Case Manager who can manage a varied caseload. The Case Manager assists attorneys with developing settlements and preparing documents and correspondence. The role manages case files from intake through closing under an attorney’s direction, while working with clients, insurance carriers, healthcare providers, attorneys, and coworkers. This is an on-site position, allowing team members to work alongside colleagues and gain direct experience. Morgan & Morgan describes its mission as protecting consumer rights and serving “For the People.”
Requirements
- Negotiating skills.
- Ability to work as part of a team and follow procedures.
- Ability to interact proactively with clients, insurance companies, and medical providers.
- Ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
- Strong organizational skills and ability to manage multiple deadlines in a fast-paced environment.
- Strong writing and communication skills, with attention to detail.
- Extensive computer and database expertise, including Microsoft Word, Excel, and Outlook.
- Typing speed of at least 35 words per minute.
Nice To Haves
- Bachelor’s degree.
- Prior experience as a Personal Injury Case Manager.
- At least 2 years of experience working in a legal position or as an insurance adjuster.
Responsibilities
- Interact daily with existing and potential clients by telephone and in person.
- Order medical records from providers and communicate with clients and providers during treatment.
- Obtain documents necessary to support injury and liability positions.
- Work with insurance carriers and healthcare providers to obtain records and account balances.
- Negotiate case settlements with insurance carriers and negotiate reductions in outstanding medical balances with providers.
- Work with coworkers involved in managing and supporting case files.
- Maintain organized case files.
- Prepare comprehensive demands and assemble supporting materials for submission to carriers.
- Interact with attorneys and present case synopses when required.
- Manage case files from intake through closing under the direction of an attorney.
- Perform other related duties as assigned to meet business needs.
Benefits
- Medical insurance
- Dental insurance
- 401(k) plan
- Paid time off
- Paid holidays
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
