Case Manager-07532501

ICL • Brooklyn, NY

11d • Onsite

About The Position

The Case Manager works as part of an interdisciplinary team to support individuals in maintaining stable, independent living in the community. The position involves home visits, counseling, service coordination, crisis intervention, and advocacy to help consumers access medical, social, educational, vocational, and financial resources. Most duties are performed independently with general supervision. The role is onsite and community-based, with regular travel to consumer residences.

Requirements

• A bachelor’s degree in a human services field; or an associate’s degree in a human services field and two years of full-time direct service experience; or a high school diploma/GED and four years of full-time human services experience.
• Experience providing direct services to individuals with mental health needs, including counseling, case management, crisis intervention, and service coordination.
• Must be authorized to work in the U.S.
• Must be able to travel within the community.

Nice To Haves

• A valid driver’s license may be preferred depending on assignment.

Responsibilities

• Conduct home visits to provide supportive counseling and independent living assistance.
• Help consumers modify behaviors, build insight, and develop coping skills.
• Assess needs, gather medical and psychosocial information, and develop individualized service plans.
• Maintain accurate case records, documentation, assessments, and quarterly reviews.
• Provide individual and group counseling using cognitive-behavioral and skills-training techniques.
• Coordinate services with care managers, ICL staff, and external providers.
• Assist consumers in accessing community resources, benefits, and vocational opportunities.
• Perform crisis assessment and intervention and refer consumers to appropriate services.
• Accompany consumers to medical, social service, and government appointments.
• Report incidents and complete incident documentation according to policy.
• Conduct safety and cleanliness inspections of consumer residences.
• Plan and facilitate recreational or social activities.
• Participate in meetings, supervision, and required training.
• Advocate for consumer needs within ICL and with external providers.
• Support discharge planning and goal achievement.
• Perform other related duties as assigned.

Benefits

• Medical, dental, and vision plans, including a medical HSA option
• 403(b) retirement savings plan with employer match
• Vacation, personal, and sick paid time off
• Mental health days
• 12 paid holidays
• Employee Assistance Program and mental health resources
• Educational leave and tuition assistance
• Training and career development tracks
• Commuter benefits
• Recognition programs
• Discount programs
• Flexible spending plans
• Voluntary benefits, including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED