Case Manager

Finch•,

41d•$60,000 - $85,000•Onsite

About The Position

Finch is building the infrastructure to make justice radically more accessible, starting with personal injury. Our modern approach to consumer law automates administrative work and prioritizes clients. In just over a year, Finch has grown 10x, raised a $20M Series A, and become a preferred pre-litigation partner for top personal injury firms nationwide. The company believes the best outcomes are achieved through a combination of expert operators and purpose-built AI, handling every step of pre-litigation, from intake and claim opening to medical records, lien management, and demands, with human oversight on every case. Finch is rebuilding how the law serves everyday Americans and is seeking exceptional operators to help scale its services nationwide. This role focuses on the operational core of pre-litigation, ensuring cases progress efficiently and thoroughly. The Case Manager will be responsible for opening claims, managing requests for medical records, obtaining police reports, and resolving lien issues, thereby providing attorneys with complete and timely information.

Requirements

2+ years in personal injury (PI) law, legal operations, case management, or claims handling
Process-driven and detail-oriented
Effective communication with both clients and attorneys
Ability to thrive in fast-paced, high-volume environments