Case Manager

Morgan & Morgan • Macon, GA

3d • Onsite

About The Position

Morgan & Morgan is seeking a highly organized, customer-focused, and empathetic Case Manager to assist attorneys with a varied caseload. The Case Manager supports settlement development and prepares documents and correspondence as needed. This is an on-site role, offering direct experience working alongside the team.

The position manages case files from intake through closing under an attorney’s direction. It involves working with clients, attorneys, coworkers, insurance carriers, healthcare providers, and medical providers to collect records and account balances, prepare demands and supporting materials, and keep files organized. Other related duties may be assigned to meet business needs.

Requirements

• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies, and medical providers.
• Ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
• Strong organizational skills and ability to manage multiple deadlines in a fast-paced environment.
• Strong writing and communication skills and attention to detail.
• Extensive computer and database expertise, including Microsoft Word, Excel, and Outlook.
• Typing speed of at least 35 words per minute.

Nice To Haves

• Bachelor’s degree preferred.
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of experience working in a legal position or as an insurance adjuster preferred.

Responsibilities

• Interact daily with existing and potential clients by telephone and in person.
• Order medical records from providers and communicate with clients and providers during treatment.
• Obtain documents needed to support injury and liability positions.
• Work with insurance carriers and healthcare providers to obtain records and account balances.
• Coordinate with coworkers involved in managing and supporting case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble supporting materials for submission to carriers under an attorney’s direct supervision.
• Interact with attorneys and present case synopses when required.
• Manage case files from intake to closing under an attorney’s direction.
• Perform other related duties as assigned to meet business needs.

Benefits

• Medical insurance
• Dental insurance
• 401(k) plan
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed