Case Manager

Youth Opportunity Investments, LLC • Troy, OH

5d • Onsite

About The Position

The Case Manager coordinates services, documentation, and communication for youth and families at West Central Ohio Academy in Troy, Ohio. Working under licensed mental health supervision, the role supports assessment, treatment planning, family involvement, and preparation for discharge and aftercare. West Central Ohio Academy provides gender-responsive, evidence-based residential and behavioral health care for adolescent girls experiencing mental health and behavioral challenges. Its multidisciplinary team supports emotional regulation, healthy identity development, and relational healing through clinical care and family participation.

Requirements

• Bachelor’s degree in counseling, social work, psychology, rehabilitation, special education, or a related human services field.
• Two years of experience working with children with serious emotional disturbances or substance use problems; this experience is preferred rather than required for applicants with a master’s degree.
• Strong communication, documentation, and organizational skills.
• Knowledge of group leadership and group dynamics.
• Ability to coordinate services and work effectively with youth, families, and multidisciplinary teams.
• Must be in good physical health and emotionally stable.
• Able to actively engage with youth, participate in physical interventions, and transport youth or staff as needed.
• Must be free of communicable diseases as defined by the state.
• Must pass evaluation of physical techniques and certification exams.
• Must maintain a valid state driver’s license.
• Must meet required criminal background check requirements.
• Maintain professional boundaries and accurate case documentation.

Responsibilities

• Provide case management and coordinate communication among youth, families, treatment staff, and referring agencies.
• Complete assigned screenings and assessments under licensed mental health supervision.
• Prepare performance summaries, treatment reviews, and required case documentation.
• Coordinate transition, aftercare, and discharge planning.
• Maintain post-release information and tracking data.
• Serve as a liaison with families, referring agencies, and community partners.
• Help prepare youth and families for visits, conferences, and aftercare services.
• Identify community resources and coordinate referrals.
• Participate in treatment-team meetings and service planning.
• Support compliance reviews and quality improvement activities.
• Report incidents and concerns related to youth safety or inappropriate conduct.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with up to 4% employer match and immediate vesting
• Paid time off
• Paid holidays
• Free prescription delivery on most medications
• Tuition reimbursement
• Professional development
• Employee Assistance Program
• Supportive, mission-driven work environment

What This Job Offers

• Job Type: Full-time