Case Manager
About The Position
The Case Manager will provide case management services to individuals with severe and persistent mental illness within the CSP program, enabling them to live successfully in the community and foster their recovery. All duties are to be performed in alignment with the agency’s Mission, Vision, and Values, acting as a representative of FCC and promoting a positive image. Staff must adhere to client rights, confidentiality, and privacy laws (HIPAA, licensing, accreditation standards, FCC policies), and maintain sensitivity to the cultural and socioeconomic characteristics of the service population. Regular communication with supervisors is expected. The following duties are a general description of the role and may be subject to change.
Requirements
- Bachelor's degree in a behavioral science or related field with 1,000 hours of supervised post-degree clinical experience with chronically mentally ill persons, OR a bachelor's degree in a non-behavioral science field with 2,000 hours of supervised post-degree clinical experience with persons with chronic mental illness.
- Familiarity with the human service delivery system, DHS 63, recovery principles, and appropriate ethics and boundaries.
- Ability to use Microsoft Office programs, e-mail, scanner, and FAX machine, as well as enterprise software.
- Valid driver's license and ability to use own vehicle for client transportation.
Nice To Haves
- Master's degree in social work, clinical psychology, or psychiatric mental health nursing, or equivalent educational requirements.
- 3,000 hours of supervised clinical experience working with persons with severe and persistent mental illness outside of a CSP program, OR 1,500 hours of supervised clinical experience working within a CSP program.
Responsibilities
- Provide assessment and treatment planning for individuals with severe and persistent mental illness, including intake assessments, recovery plans, and crisis planning, updated every six months or as needed.
- Ensure timely and documented discharge referrals and summaries.
- Implement services to help clients achieve their recovery plan goals, utilizing a recovery-oriented, strengths-based approach.
- Assist clients in managing psychiatric symptoms, co-occurring medical issues, and substance use issues.
- Provide symptom monitoring/management, education on symptom management tools, crisis intervention, and medication education/monitoring as directed.
- Ensure client safety by facilitating access to appropriate housing, food, and other health and safety resources for independent living, including providing rep payee services if necessary.
- Attend all scheduled treatment meetings, including individual supervision, and engage in treatment discussions with internal and external providers.
- Complete all client service-related paperwork thoroughly and in a timely manner, adhering to DHS 63 requirements.
- Provide case management services to ensure clients maintain access to necessary services for their recovery plan goals and overall health.
- Engage and coordinate with client's family/support system as permitted by the client.
- Provide after-hours crisis services to CSP clients via phone or in-person as needed.
Benefits
- Paid time off through accrued vacation and sick time
- 9 recognized holidays
- An additional floating holiday
- Medical insurance options
- Vision insurance options
- Dental insurance options
- Health Savings Account with monthly contributions from FCC
- Life insurance covered 100% by FCC
- Short term disability insurance available
- Long-term disability insurance available
- 401(K) Savings Plan with FCC match up to 3% of employee contribution (a 50% match on the first 6%)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
