CASE MANAGER

Apis Services Inc•Charlotte, NC

4d•$0 - $19•Onsite

About The Position

Resources for Human Development (RHD) is seeking a compassionate and resourceful Case Manager for its Community Transitional Recovery Program (CTRP). CTRP is a short-term, community-based mental health program supporting people with high and complex needs as they transition from institutional or acute crisis settings into the community. The program provides tools, supports, and personalized planning to help participants live as independently as possible in the least restrictive environment of their choosing. The Case Manager identifies resources and supports for each participant’s individualized needs and helps implement treatment and recovery plans. Serving as an advocate, resource coordinator, and multidisciplinary team member, the Case Manager supports participants in overcoming barriers, strengthening life skills and community supports, and working toward stability, recovery, and greater independence. This is a community-based position requiring travel throughout the program’s service area. Schedule flexibility may be required based on participant and program needs. Employment is administered through Apis Services, Inc.

Requirements

Bachelor’s degree in Human Services or a related field.
At least 2 years of general work experience supporting individuals in behavioral health, addiction recovery, or intellectual and developmental disability services.
Valid driver’s license.
Intermediate computer skills.
Ability to complete electronic documentation effectively.
Ability to provide community-based services and transport participants to appointments as required.
Ability to sit, stand, walk, bend, reach, kneel, stoop, crouch, and climb stairs.
Ability to drive and travel throughout the community.
Ability to occasionally exert up to 50 pounds of force, frequently exert up to 20 pounds, and regularly exert up to 10 pounds.
Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

One year of case management experience.
Experience working with individuals with complex behavioral health needs.
Experience with community-based mental health or recovery services.

Responsibilities

Work as part of a multidisciplinary team providing holistic, recovery-oriented services.
Participate in developing and reviewing individualized recovery plans.
Collaborate with participants, clinical staff, medical professionals, and other identified supports.
Ensure participant needs, strengths, preferences, and goals are reflected in service planning.
Coordinate with team members to support successful transitions into community living.
Provide services to participants in community settings.
Assess participant needs and identify appropriate resources and supports.
Help individuals access services that promote recovery and independence and achieve goals in their recovery plans.
Assist participants in navigating community systems and services and address barriers to successful community living.
Provide transportation to appointments as required.
Develop and maintain relationships with community agencies and service providers.
Connect participants with behavioral health, healthcare, housing, benefits, employment, educational, and other community resources.
Advocate for participants’ access to needed services and help address service gaps and unmet needs.
Help participants strengthen natural and community-based support systems and promote self-determination and participant choice.
Support participants in strengthening skills for independent community living and moving from structured or acute settings into less restrictive environments.
Encourage participants to take an active role in recovery and service planning and support their confidence, stability, and community connections.
Complete required assessments, service documentation, and reports accurately and within established timeframes.
Maintain documentation according to organizational, funder, licensing, and accreditation requirements.
Maintain confidentiality and follow HIPAA requirements.
Monitor participant progress and document services provided.
Attend required meetings, supervision, and training.
Perform additional duties as assigned.