Case Manager- Children's Clinical Service

Family & Children's Services Career Center•Norman, OK

About The Position

The Case Manager coordinates and provides safe, timely, effective, efficient, equitable, and client-centered care for a caseload of clients. The role assesses clients’ needs, develops care plans, coordinates services, and advocates for clients’ rights and needs to support their health and well-being. Services may take place in clients’ homes, in the community, or in a facility. The position is located in the OKC/Norman area and offers a salary of $55,000–$58,000 per year, a full benefits package, and generous paid time off. The Case Manager works with clients, families, and other stakeholders to develop individualized care plans and coordinate services. Depending on the program, this may include supporting clients’ reintegration into the community through tailored support and skill-building activities. The role also includes documenting care and outcomes, collaborating with multidisciplinary teams, educating clients and families about services and resources, and maintaining compliance with applicable laws, regulations, and standards of practice. Continuing education, professional development, certification renewals, and assigned trainings must be completed by their deadlines. This is a safety-sensitive position under the Oklahoma Medical Marijuana and Patient Protection Act. Employees are subject to drug and alcohol testing, including random testing. A medical marijuana license does not exempt employees from the testing process or the consequences of a positive marijuana test under the employer’s Drug Free Workplace Policy. The role may require evening, weekend, and/or holiday work.

Requirements

High school graduate or equivalent.
Experience in mental health, criminal justice, or community-based social services.
ODMHSAS Case Manager II Certification, to be completed within 60 days of eligibility.
Valid driver’s license and satisfactory driving record.
Ability to adjust to changing priorities, unexpected situations, and new challenges while remaining productive and effective.
Ability to establish and maintain professional relationships with clients, families, caregivers, colleagues, and community partners.
Ability to work independently with limited supervision and produce timely, accurate, meaningful results.
Ability to cooperate effectively in multidisciplinary teams, contribute positively to group dynamics, and share knowledge and resources.
Critical-thinking skills to assess information, evaluate resources, consider multiple perspectives, solve problems, and make informed decisions.
Ability to manage multiple tasks, projects, and responsibilities concurrently and adapt to changing priorities in a fast-paced work environment.
Ability to initiate and prioritize work, remain self-motivated, manage time independently, and deliver effective client care with minimal direct oversight.
Employees are subject to drug and alcohol testing, including random testing, as a condition of the safety-sensitive job classification.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Conduct comprehensive assessments of clients’ physical, psychological, social, and environmental needs.
Develop and implement individualized care plans with clients, families, and other stakeholders, addressing clients’ needs and goals and, depending on the program, promoting community reintegration through tailored support and skill-building activities.
Coordinate and monitor service delivery to ensure timely and appropriate care.
Advocate for clients’ rights and help them access necessary resources and services.
Provide emotional and practical support to clients and their families.
Evaluate clients’ progress and adjust care plans as needed by the program.
Maintain accurate, up-to-date documentation of clients’ care, progress, and outcomes.
Facilitate communication and collaboration among multidisciplinary teams, including healthcare providers, social workers, and therapists.
Participate in case conferences, team meetings, and other collaborative activities to coordinate care.
Educate clients and families about available services and resources and help them make informed decisions.
Ensure compliance with relevant laws, regulations, and standards of practice.
Participate in continuing education, training, and professional development to stay current with case management practices and trends.
Complete certification renewals and assigned trainings by their deadlines.
Travel to locations other than the primary office, and/or transport clients, using an agency or personal automobile as required.