Children's Case Manager

CSG•Lancaster, PA

About The Position

As a Case Manager in Children's Blended Case Management services, you provide casework services to help individuals and families achieve their optimum level of functioning. The role uses clinical and casework skills, independent judgment, decision-making, and creativity to support personal growth and strengthen social networks. The Case Manager reports directly to the Program Director. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with participation in a shared on-call rotation. The position involves travel to individuals’ homes, agencies, and community resources to arrange and provide community- and home-based services for children, adolescents, and families. The starting wage is $20.50 per hour and may be negotiable based on experience.

Requirements

  • One of the following education and experience combinations: a bachelor’s degree from an accredited college or university with major coursework in sociology, social work, psychology, gerontology, anthropology, criminal justice, theology, nursing, political science, history, counseling, or education; OR registered nurse; OR high school diploma or equivalency plus 12 semester credit hours in sociology, social welfare, psychology, gerontology, or another social science and two years of public or private human-services experience, including one year in direct client contact; OR high school diploma or equivalency plus five years of mental illness direct-care experience in public or private human services and employment as an intensive case management staff person before April 1, 1989.
  • Valid driver’s license, good driving record, and access to a reliable vehicle for trainings, meetings, and/or transporting individuals to appointments.
  • Ability to work flexible hours.
  • Ability to conduct individual and family interviews and use them to identify issues and goals.
  • Ability to make sound decisions and handle stressful situations.

Nice To Haves

  • Knowledge of or experience in the child welfare system.

Responsibilities

  • Interview individuals and their representatives to gather demographic and psychosocial information.
  • Complete strength-based assessments and needs analyses with individuals and families.
  • Develop goal-oriented, time-limited, comprehensive service plans in cooperation with individuals and/or their representatives.
  • Coordinate services for individuals, families, and others significant to the service plan.
  • Maintain accurate and complete individual records and produce clear, accurate reports.
  • Participate in formal and informal training on the company’s purpose, services, population, and applicable laws, methods, procedures, rules, and regulations.
  • Refer individuals and families to public and private social services, community agencies, and other resources, and assist them in understanding and using those resources.
  • Maintain regular communication with families, schools, physicians, and other service providers involved with the child and family.
  • Travel to individual locations, agencies, and community resources to arrange and provide community- and home-based services for children, adolescents, and families.
  • Perform on-call services.
  • Provide coverage in emergency situations.

Benefits

  • Medical, dental, prescription, and vision insurance for qualifying employees, spouses, domestic partners, and dependents; availability varies.
  • Generous paid time off and other paid leave.
  • Extensive paid training.
  • Career development opportunities.
  • Flexible pay options through myFlexPay.
  • Family medical and parental leave.
  • Flexible spending accounts for medical and dependent care.
  • Traditional or Roth 401(k) plans with up to 4% employer match.
  • Employee Assistance Program (EAP).
  • Life insurance.
  • Wellness opportunities.
  • Tuition assistance.
  • Mentor/mentee opportunities.
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