Case Manager

Southwest Behavioral & Health Services Careers•Buckeye, AZ

About The Position

Southwest Behavioral & Health Services is hiring a Case Manager, Medication Only, for its Buckeye Outpatient team. Services are primarily provided in the office, with occasional travel as needed, and may also be delivered in consumers’ homes or the community. Interventions may be provided one-to-one or in groups. The role supports consumers in the least restrictive appropriate setting, helps improve their level of functioning, and assists consumers and their families or guardians in learning and retaining skills that support continued family and community living. The Case Manager helps consumers address needs identified in service planning and obtain formal and informal services. The position provides direct support, crisis stabilization, assessment, service planning, care coordination, and monitoring of consumers’ mental status and responses to treatment. The Case Manager also helps identify and resolve barriers related to community resources, employment, and daily living skills, and serves as a central support for members.

Requirements

Must be at least 21 years of age.
A bachelor’s degree and one year of full-time behavioral health experience, or an equivalent combination of directly related education and experience in healthcare totaling five years.
Obtain First Aid and CPR certification.
Have fingerprint clearance issued by the Arizona Department of Public Safety, or be eligible to receive it within eight weeks of hire.
Possess and maintain a valid Arizona driver’s license and have use of a personal vehicle for business needs, as required by program requirements.
Maintain personal auto insurance according to SBH guidelines.

Responsibilities

Provide comprehensive in-home and/or community-based interventions to adults and their family members.
Provide direct services in the home, community, or office, individually or in groups.
Perform crisis stabilization functions and provide face-to-face and telephone crisis intervention.
Help members, parents, and guardians connect with community resources.
Conduct assessments in accordance with established policies, procedures, and clinical protocols, and complete necessary paperwork.
Develop consumer service plans based on assessment and the diagnostic process.
Coordinate care and report on interventions by meeting with the consumer’s care team to evaluate intervention effectiveness and revise service plans.
Monitor consumers’ mental status and response to treatment through face-to-face contact, and update treatment plans as needed.
Notify the direct supervisor of actual or potential consumer challenges, including decompensation, significant health concerns, and crises.
Assist consumers in identifying and resolving barriers to treatment-plan implementation, including access to community resources, employment, and daily living skills.
Serve as a central support for members.

Benefits

Three weeks of PTO in the first year, with increased accruals after continued service.
Ten paid holidays.
Low-cost medical, dental, and vision insurance.
Short-term and long-term disability insurance.
Life insurance for employees.
Company retirement contribution match of 40% up to a 10% deferral into the SB&H retirement account.
Career development and opportunities for internal promotion.
Tuition reimbursement and discount degree programs.
Employee Assistance Program.
Health and wellness benefits.