Case Managers

The Jewish Board•New York, NY

1d•$25

About The Position

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high-quality, evidence-based services to individuals and families. Its children’s community residences are single-site group residences for eight children and/or adolescents, providing a supervised, trauma-informed therapeutic environment designed to build residents’ skills and capacity to live in the community and attend school or work as appropriate. The Case Manager works with children and adolescents in a community residence and is responsible for their supervision, care, and skill building in accordance with individual service and treatment plans. The role provides therapeutic support, trauma-informed care, and positive role modeling. Services are delivered in the residence, families’ or resources’ homes, the community, and via telehealth when applicable. Responsibilities must follow the standards of regulatory bodies and the Jewish Board of Family & Children’s Services. The role also includes day-to-day care and supervision of youth, coordination with families and community providers, crisis intervention, clinical documentation, and participation in treatment teams, training, and supervision. Evening and weekend shifts may be needed. The Case Manager must complete Therapeutic Crisis Intervention (TCI) certification and recertifications and participate in ongoing training and consultation on the program’s evidence-based model.

Requirements

Bachelor’s degree.
Valid driver’s license meeting insurance requirements.
Excellent engagement skills.
Strong verbal and written communication skills.
Attention to detail.
Ability to work independently and as part of a team.
Ability to use an electronic health record and Microsoft Office.
Ability to read paper and electronic documents and enter data into computer programs.
Manual dexterity and hand-eye coordination to travel independently using public transportation and/or a vehicle.
Willingness to work evening and weekend shifts as needed.
Attend, participate in, and successfully complete Therapeutic Crisis Intervention (TCI) certification and recertifications.
Attend and participate in ongoing training and consultation for the evidence-based model used by the program.

Nice To Haves

Bilingual Spanish/English.

Responsibilities

Interview and assess referred youth and their families during the residence matching process, in collaboration with the director.
Complete assessments and documentation needed to admit youth to the program.
Orient families and youth resources to program services.
Engage with families and other support systems weekly and as needed.
Develop culturally affirming, trauma-informed, individualized service plans with youth, families or resources, schools, outpatient mental health providers, and community providers.
Assess client strengths and behavioral health needs, and recommend appropriate services and interventions.
Coordinate clinical services and aftercare as required.
Provide crisis intervention.
Collaborate with an interdisciplinary therapeutic team to implement interventions and skill building identified in treatment and service plans.
Coordinate care with families, schools, healthcare providers, hospitals, criminal justice contacts, and other community agencies.
Deliver services in the residence, families’ or resources’ homes, the community, and via telehealth when applicable.
Participate in clinical treatment team meetings, staff meetings, training, and supervision.
Maintain documentation according to Jewish Board, regulatory agency, and funding source standards and time frames.
Maintain professional behavior and ethical standards consistent with applicable licensing boards, professional associations, and Jewish Board policies and procedures.
Travel and navigate the community to provide services where youth and families will benefit most.
Provide day-to-day care for youth, including assistance with personal hygiene, social guidance, leisure time, and food planning and preparation.
Develop, supervise, and implement therapeutic recreational activities.
Share observations of youth and their responses to interventions with supervisors and treatment team members verbally and through documentation; immediately report unusual or crisis-oriented behavior to a supervisor.
Help maintain a safe and clean environment.
Provide supervision of youth and oversight of the program as needed.
Complete additional duties as assigned.