Case Manager

Embrave • Colorado Springs, CO

13d

About The Position

The Client Program Specialist supervises adult offenders in a community correction setting. The position builds positive professional rapport with clients, communicates with outside agencies, completes initial and ongoing assessments, and conducts collaborative treatment planning. Work is performed within a trauma-informed care framework and uses evidence-based practices in client interactions, behavioral interventions, and program reviews. The role maintains a client caseload and meets with clients at least weekly to monitor their progress.

Requirements

• Bachelor's degree in behavioral science or a related field, or relevant work experience combined with professional certifications and/or rigorous training in counseling or case management that may be accepted in lieu of a degree.

Responsibilities

• Ensure compliance with policies and procedures established by internal and external contracting agencies.
• Conduct and document effective, accurate client assessments and interviews to determine individual needs.
• Collaborate with clients, referring agencies, and treatment providers to develop and implement case plans for treatment programs.
• Evaluate, direct, and monitor services and client progress in relation to the progression matrix and criminogenic needs, using evidence-based practices.
• Document client progression in the internal electronic charting system.
• Conduct client orientation and arrange SOA-R-determined referral services; maintain clear, accurate paper and electronic files, treatment and work schedules, and releases.
• Update collaborative treatment plans within regulatory timeframes and according to each client's strengths and needs.
• Conduct and follow up on quality, evidence-based cognitive behavioral interventions.
• Maintain a caseload and meet with each client at least once a week to monitor program progress.
• Communicate with courts, attorneys, probation officers, and parole officers about client progress.
• Provide accurate, clear documentation to outside agencies as scheduled and upon request.
• Maintain professional relationships with clients from a trauma-informed perspective to support engagement and accountability.
• Prepare reports, including entry, termination, program review, and client budget reports.
• Monitor clients' compliance with financial obligations.
• Begin discharge planning at admission to support stability in housing, finances, and employment.
• Verify client employment and update electronic records when employers change.
• Participate in cross-training for all Client Program positions.
• Complete required services and documentation in accordance with Embrave and regulatory guidelines.
• Promote and demonstrate Embrave's mission, vision, and core values.
• Develop and maintain working relationships with departments, the management team, regulatory agencies, and community partners.
• Embrace cultural diversity within the organization and community.
• Take responsibility for entrusted human, financial, and material resources, as well as data and information.
• Perform other job-related duties as required.

Benefits

• More than 14 paid holidays.
• Vacation, sick, and personal time.
• 401(k) plans, including Roth and traditional options, with a 5% employer match and full vesting after two years.
• Employer-paid employee assistance.
• Medical ICHRA plans, dental insurance, and vision insurance.
• Employer-paid life insurance for employees and dependents.
• Voluntary accident, critical illness, hospital, identity theft, and legal support benefits.

What This Job Offers

• Job Type: Full-time