Case Manager

St. Matthew's House•Fort Myers, FL

3d•Onsite

About The Position

The Case Manager provides case management to residents at the Ft. Myers Shelter, helping them work toward self-sufficiency through advocacy, goal setting, community resources, and support services. The role involves working individually with residents to create goals and evaluate progress, while supporting them in a compassionate and disciplined faith-based environment.

Requirements

High school diploma or equivalent.
At least 1 year of experience working with individuals who are homeless or experiencing addiction.
Ability to work with highly confidential information.
Ability to stand for at least 4 hours at a time, lift at least 25 pounds, and bend or kneel to the ground.

Nice To Haves

Certification in Addiction.
Ministerial counseling experience.

Responsibilities

Collaborate with residents to develop individualized case plans.
Help residents identify needs and set goals, and monitor those goals throughout their stay.
Assist residents with paperwork for goal achievement, referrals, and supplemental documentation.
Maintain a weekly calendar of scheduled case management appointments.
Meet weekly with residents to assess progress and establish stability; document interactions accurately and objectively in Mission Tracker.
Facilitate spending of NCEF funds to meet the immediate needs of residents’ children.
Refer residents to agencies according to their needs and case plans.
Work with volunteers to provide life skills classes based on residents’ needs.
Check residents’ living areas multiple times per week to ensure they are maintained and comply with shelter guidelines.
Provide scheduled or as-needed front desk coverage and perform associated tasks.
Conduct random drug screens on residents as needed.
Help ensure the facility is safe and secure.
Complete resident discharges with accurate information.
Meet monthly with the immediate supervisor to provide updates on resident progress.
Attend weekly staffing meetings to review the caseload.
Communicate shelter-related needs through Outlook Email and Mission Tracker.
Treat residents respectfully and maintain appropriate boundaries.
Adhere to St. Matthew’s House Core Values in the workplace.
Perform ancillary tasks assigned by the Shelter Director.
Present the Gospel message to residents when the opportunity is available.
Pray with residents and staff when opportunities are available.