CASE MANAGER

Resources for Human Development•Townsend, DE

14d•$0 - $18

About The Position

Resources for Human Development (RHD) is seeking a compassionate, organized, and dedicated Case Manager to support individuals with behavioral health challenges in Delaware. The Case Manager works as part of a clinical and interdisciplinary team to coordinate residential, psychosocial rehabilitation, and personal care services. The role helps individuals identify strengths and needs, develop skills, access resources, manage daily needs, and work toward greater independence while supporting their health, safety, and well-being. RHD provides community-based services to vulnerable individuals in collaboration with government, community, healthcare, and other partners. The program's approach emphasizes compassion, hope, collaboration, recovery, and individual choice. The Case Manager helps promote wellness, stability, independence, and meaningful participation in the community. This is a part-time position paying $18.25 per hour. Schedule flexibility may be required according to participant and program needs, and community-based services and travel may be required. Benefits are available to eligible employees.

Requirements

Bachelor’s Degree.
At least 5 years of direct experience working with individuals with disabilities in a recovery-oriented, community-based program.
At least 2 years of supervisory experience.
Valid Delaware Driver’s License.
At least 3 years of driving history.
Strong written and verbal communication skills.
Strong organizational and follow-up skills.
Ability to collaborate effectively with internal and external partners.
Compassion, empathy, and respect for individual choice and dignity.
Ability to work independently and as part of a team.
Comfort responding to challenging situations.
Commitment to recovery-oriented services.

Nice To Haves

Master’s Degree.
Experience with behavioral health services.
Experience with residential or community-based programming.
Knowledge of Microsoft Office and other applicable computer systems.

Responsibilities

Assess individual needs and identify appropriate services and resources.
Coordinate residential, psychosocial rehabilitation, and personal care services.
Collaborate with clinical staff, healthcare professionals, families, and community partners.
Help ensure individualized service and treatment plans are implemented.
Connect individuals with community resources and available supports.
Advocate for individuals and help address barriers to services.
Assist with activities of daily living, including meal preparation, housekeeping, and personal hygiene, as needed.
Help individuals develop and strengthen independent living skills through supervision and guidance.
Encourage individuals to build relationships and participate in their communities.
Promote choice, self-determination, and independence.
Assist individuals with daily medication needs according to program requirements.
Monitor participants' health, safety, and well-being; respond appropriately to crises or potential concerns.
Follow incident management and reporting procedures and report suspected abuse, neglect, or mistreatment as required.
Help maintain a safe and supportive environment.
Complete required documentation and accurately record interactions, services, activities, and participant progress.
Maintain participant records and required program documentation while protecting confidential information.
Follow HIPAA and organizational policies.
Attend required meetings and trainings.