Case Manager

Arizona Department of Administration • Payson, UT

12d • Onsite

About The Position

The Arizona Department of Child Safety (DCS) is hiring a Case Manager/Child Safety Specialist in Payson, Arizona. DCS partners with families, caregivers, and communities to strengthen families, ensure safety, and achieve permanency for children through prevention, services, and support. The role supports the safety, well-being, and future of children and families across Arizona.

This is a full-time position, 40 hours per week, working on-site and in the field. Alternative work hours may be required. The position includes a 22-week in-person classroom and field training program. The CORE program includes seven weeks of classroom instruction in one- to three-week blocks in midtown Phoenix. Eligible hires receive hotel accommodations and meal and mileage reimbursements during required in-person training.

The listed starting salary is $21.7068 per hour, with step increases after training and as years of service accrue. The position is open until filled, with applications reviewed daily.

Requirements

• Bachelor’s or master’s degree from an institution accredited by an agency recognized by the U.S. Department of Education, with conferred transcripts; alternatively, four years of experience as an Arizona Department of Child Safety Case Aide.
• Valid driver’s license and a satisfactory 39-month driving record.
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
• Successfully complete the 22-week in-person classroom and field training program.
• Work history, Central Registry, and public records will be considered.
• Newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Analyze information quickly and accurately, apply logic to complex situations, and make independent, sound decisions under pressure.
• Communicate clearly and compassionately, conduct effective interviews, gather accurate information, and remain professional in challenging situations.
• Stay organized and maintain accuracy and quality in a high-volume environment.
• Remain calm in stressful situations, understand diverse family systems and cultural backgrounds, show empathy, and maintain professional boundaries.
• Demonstrate strong attention to detail.
• The role requires driving or use of a vehicle as an essential function to conduct State business.

Nice To Haves

• Knowledge of counseling, conflict resolution, and intervention techniques.
• Knowledge of child development, family systems, and trauma-informed practice.
• Knowledge of confidentiality and ethical decision-making.
• Knowledge of behavioral indicators of abuse or neglect, separation, and loss.

Responsibilities

• Respond to allegations of child abuse or neglect.
• Conduct interviews and assess child safety.
• Work with families in their homes and in the community.
• Coordinate services and develop case plans.
• Attend court hearings and prepare professional reports.
• Transport children and support placement needs.
• Manage cases throughout the assigned region.
• Collaborate with courts, providers, and partner agencies.

Benefits

• Comprehensive medical, dental, and life insurance options.
• Supportive retirement plan through the Arizona State Retirement System (ASRS).
• 10 paid holidays annually.
• Generous vacation and sick leave.
• Paid Parental Leave Program, subject to eligibility criteria.
• Higher education discounts.
• Wellness programs.
• Professional growth and development opportunities.
• Eligible hires receive hotel accommodations, meal reimbursements, and mileage reimbursements during required in-person training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level