Case Manager (Full time)

The Bridge Behavioral Health•Lincoln, NE

1d•Onsite

About The Position

Case Manager Make Recovery Possible at The Bridge Behavioral Health Now offering a $500 Hiring Bonus! Ask us for details. Looking for more than just a job? At The Bridge, the work you do truly matters. Every conversation, every connection, and every small win helps someone move closer to recovery and stability. We’re looking for compassionate, motivated, and team-oriented people who want to make a real impact in the lives of individuals struggling with substance use and mental health challenges. If you’re someone who leads with empathy, communicates well, and thrives in a fast-paced environment — we’d love to meet you.

Requirements

Associate degree required (Human Services or related field preferred)
Must be at least 21 years old
Eligible to work in the United States

Nice To Haves

Bachelor’s degree
Active Nebraska PLADC or LADC credential
Experience completing substance use assessments and evaluations
Experience working with Medicaid authorizations, continued stay reviews, or utilization management
Experience coordinating care with probation, parole, DHHS, hospitals, or referral agencies
Experience working with substance use or co-occurring mental health populations
Knowledge of ASAM Criteria and levels of care placement
Strong communication and relationship-building skills
Ability to maintain professional boundaries
Problem-solving and critical thinking skills
Organized and detail-oriented
Ability to manage multiple priorities and coordinate across systems of care
Comfortable using Microsoft Office and electronic documentation systems
Passion for helping people from diverse backgrounds and experiences
Ability to work independently while collaborating within a multidisciplinary team

Responsibilities

Support clients in a welcoming, safe, and trauma-informed environment
Build professional, supportive relationships with clients
Coordinate care with probation, parole, therapists, family members, and community providers
Assist clients with referrals, housing, appointments, and community resources
Lead psychoeducational groups in residential treatment
Support clients through admissions, treatment planning, continued stay reviews, and discharge planning
Complete intake assessments, biopsychosocial evaluations, and screening tools as appropriate to credentialing level
Coordinate continued stay reviews, utilization reviews, and insurance authorizations to support medical necessity and continuity of care
Serve as a point of contact for referral sources and assist with communication regarding admissions and placement coordination
Conduct assessments within community settings, including jails, hospitals, and partner agencies, to help facilitate direct transitions into treatment
Support admissions scheduling, bed coordination, and program placement to improve access and operational flow
Assist in tracking program availability and helping determine appropriate placement based on clinical presentation and level of care needs
Support continuity of care and transitions from residential treatment into outpatient services, including Intensive Outpatient Programming (IOP)
Collaborate with multidisciplinary staff to improve admission efficiency, discharge planning, and client engagement
Help families navigate behavioral health services and recovery supports
Provide crisis support and ongoing client assessment
Complete timely and insurance-compliant documentation in the electronic health record (EHR)
Participate in clinical staffing meetings, trainings, and treatment team collaboration
Assist with transportation when needed