CASE MANAGER

Embrave • Colorado Springs, CO

13d • $0 - $22

About The Position

The Case Manager role, described in the posting under the title Client Program Specialist, supervises adult offenders in a community corrections setting. The specialist develops positive professional relationships with clients, communicates with outside agencies, completes initial and ongoing assessments, and works collaboratively with clients on treatment planning. The role uses a trauma-informed care framework and evidence-based practices, and facilitates behavioral interventions and program reviews.

The position maintains a client caseload and supports clients’ treatment and program progress through assessments, case planning, documentation, referrals, cognitive behavioral interventions, and regular client meetings. It also coordinates with courts, attorneys, probation and parole officers, treatment providers, and other community partners. Discharge planning begins at admission and addresses stability in housing, finances, and employment. The schedule is Monday through Friday.

Requirements

• Bachelor’s degree in behavioral science or a related field; relevant work experience combined with professional certifications and/or rigorous counseling or case management training may be accepted instead.
• Ability to supervise adult offenders in a community corrections setting and conduct client assessments, interviews, and collaborative treatment planning.
• Ability to use evidence-based practices and conduct cognitive behavioral interventions.
• Ability to maintain accurate client records and documentation and communicate effectively with external agencies.
• Ability to maintain professional client relationships using a trauma-informed care perspective.

Responsibilities

• Ensure compliance with internal policies and procedures and those of external contracting agencies.
• Conduct and document accurate client assessments and interviews to determine individual needs.
• Collaborate with clients, referring agencies, and treatment providers to develop and implement case plans for treatment programs.
• Evaluate, direct, and monitor services and client progress in relation to the progression matrix and criminogenic needs using evidence-based practices; document progress in the electronic charting system.
• Conduct client orientations and SOA-R-determined referral services, and maintain accurate documentation, treatment and work schedules, and releases in client files.
• Update collaborative treatment plans within regulatory timeframes and according to each client’s strengths and needs.
• Conduct and follow up on quality, evidence-based cognitive behavioral interventions.
• Maintain a client caseload and meet with each client at least weekly to monitor program progress.
• Communicate with courts, attorneys, probation officers, and parole officers about client progress, providing accurate and clear documentation as scheduled and upon request.
• Maintain professional, trauma-informed relationships with clients to foster engagement and accountability.
• Create reports, including entry, termination, program review, and client budget reports.
• Monitor clients’ compliance with financial obligations.
• Begin discharge planning at admission to support stability in housing, finances, and employment.
• Verify client employment and update electronic records when employers change.
• Participate in cross-training for all Client Program positions.
• Complete required services and documentation within Embrave and regulatory guidelines.
• Promote and demonstrate Embrave’s mission, vision, and core values.
• Develop and maintain working relationships with departments, management, regulatory agencies, and community partners.
• Embrace cultural diversity within the organization and community.
• Safeguard and responsibly manage entrusted human, financial, and material resources, data, and information.
• Perform other job-related duties as required.

Benefits

• 14 paid holidays.
• Vacation, sick, and personal time.
• 401(k), Roth, and traditional plans, with a 5% employer match and two-year vesting.
• Employer-paid employee assistance.
• Medical ICHRA plans, dental, and vision coverage.
• Employer-paid life insurance for employees and dependents.
• Voluntary accident, critical illness, hospital, identity theft, and legal support benefits.

What This Job Offers

• Job Type: Full-time