Case Manager (Mon/Wed/Fri 9a-5p, Tue/Thu 1p-9p)

COMMUNITY SOLUTIONS INC • Hartford, CT

7d • $26 - $26 • Onsite

About The Position

Community Solutions is seeking a Case Manager at Watkinson House in Hartford, Connecticut. The role involves general case management, including intake assessments, individual and group counseling, case record management, discharge preparation, and aftercare services. The schedule is Monday, Wednesday, and Friday from 9:00 a.m. to 5:00 p.m., and Tuesday and Thursday from 1:00 p.m. to 9:00 p.m. The pay rate is $25.95 per hour, with travel up to 25%.

The Case Manager supports clients through assessment, individualized service planning, counseling, monitoring, discharge planning, and aftercare. The position also involves documentation, quality assurance activities, participation in team meetings and training, and performing supervision and compliance tasks for home-confinement clients. Some duties take place at clients’ home-confinement sites and include searches, testing, and review of records.

Community Solutions Inc. (CSI) is a nonprofit organization serving individuals and families involved, or at risk of involvement, in child welfare, juvenile justice, or criminal justice systems. Founded in 1962, CSI provides supervision, treatment, and individualized services through nearly 50 programs in nine states. CSI is developing as a trauma-informed organization, including staff training and systematic integration of trauma-informed values such as safety, trustworthiness, choice, collaboration, and empowerment.

Requirements

• Bachelor’s degree in a social science field and one year of experience in case management or a similar field; education may be substituted with experience on a year-for-year basis.
• Excellent oral, written, and interpersonal skills are desired.
• Ability to engage and develop collaborations with community agencies.
• Experience with Microsoft Office.

Nice To Haves

• Previous assessment experience preferred.

Responsibilities

• Check daily for newly assigned clients.
• Complete assessments within three business days of intake.
• Facilitate feedback and create an ISP within five business days of intake.
• Hold DOC case management sessions according to clients’ assessment scores.
• Submit monthly progress reports for DOC clients to the supervisor four calendar days before the due date.
• Collect and review home-confinement clients’ phone records monthly to ensure compliance with the SOW.
• Complete and submit discharge plans for BOP and DOC clients 60 days before their scheduled release dates.
• Prepare, plan, and facilitate Transitional Skills and R&R group sessions.
• Record all client sessions and follow procedures for uploading recordings for quality assurance review.
• Participate in quality assurance review sessions and apply new strategies and techniques presented.
• Participate in PRT meetings by presenting new-client assessments and ISPs, providing updates on clients nearing discharge, and giving and eliciting peer support regarding client issues.
• Recommend corrective action to the supervisor as needed and monitor it on an ongoing basis.
• Maintain client files and ensure compliance with agency policies regarding confidential information.
• Assist clients in obtaining birth certificates and Social Security cards.
• For specified home-confinement clients, conduct case management sessions at the home-confinement site, collect urine specimens and administer Breathalyzer tests, and search clients’ vehicles.
• For home-confinement clients, collect and copy bank records monthly and check that they balance with agency financial records.
• Complete incident reports as needed and submit them to PD before leaving the shift.
• Register for and attend required trainings and boosters, including MI, Case Management, and Assessments.
• Collect urine specimens from same-sex clients and complete required paperwork.
• Monitor the caseload to ensure urine and Breathalyzer tests are randomly requested and secured as required by the funding source.
• Conduct weekly audits of client medications to ensure medication compliance.
• Conduct employment, job-search, and home-confinement spot checks.
• Conduct room, common-area, and perimeter searches; pat/pocket searches; facility rounds; and house counts as needed.
• Assist with serving meals when assigned.
• Serve as a role model to clients and staff by modeling pro-social behaviors.

Benefits

• Two weeks of vacation accrued within the first year, increasing to three weeks’ accrual after one year of service.
• Sick time: seven days on an accrual basis.
• Four floating-holiday days per year.
• Medical and dental plans.
• Voluntary vision, FSA, short-term disability, accident, hospital, life insurance, and AD&D plans.
• 401(k) plan with automatic enrollment and a company match of 100% up to 4% of the employee’s contribution.
• Tuition reimbursement after one year of service.
• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level