Case Manager - Safety & Responsibility Program

Public Health Management Corporation•Philadelphia, PA

6d•Onsite

About The Position

Joseph J. Peters Institute (JJPI), a nationally recognized provider serving children, adolescents, and adult survivors of trauma as well as perpetrators of sexual abuse, seeks a Case Manager in the Safety and Responsibility Program (SRP). The Case Manager will support outpatient activity; facilitate scheduling of intake appointments for adults and youths; complete chart audits; and collect, evaluate, and disseminate performance data. This position reports to the SRP Operations Manager.

Requirements

Ability to meet timelines
Ability to communicate in writing and orally
Good analytical and troubleshooting skills
Understanding of human services systems
Knowledge of resources available to staff and clients that enhance, coordinate, and complement the services provided at JJPI
Working knowledge of Microsoft Office applications, such as PowerPoint and Excel
At least two years of experience in a related field, such as public health, public assistance, mental health, social services, case management, etc.

Nice To Haves

Working knowledge of SPSS
Bilingual in English and Spanish

Responsibilities

Facilitate tracking of all youth participants being admitted/maintained in SRP and YSRP.
Communicate with stakeholders regarding referral details and collect important participant information.
Evaluate and determine payer information for incoming evaluations.
Schedule evaluation/intake appointments with the participant or appropriate guardian.
Complete intake documentation with all incoming participants in Credible and process post-evaluation documentation.
Coordinate case management activity in the Safety and Responsibility Program.
Assist the supervisor in providing administrative support to clinical staff.
Collect, evaluate, and disseminate court reports and monthly reports to Probation and Court Appointed Representatives.
Assist in developing and implementing new, innovative program strategies.
Collect, evaluate, and disseminate performance data relative to specified quality improvement programs within outpatient clinics.
Generate various reports regarding performance against quality indicators, as appropriate to the individual position.
Participate in the planning, development, coordination, and presentation of specific training and educational programs as appropriate to the quality assurance needs of the agency.
Assist the Adult Outpatient program as needed.
Assist other facility departments as needed.