Case Manager
About The Position
Morgan & Morgan is seeking a Case Manager to support attorneys in managing cases and developing settlements. The role assists with preparing documents and correspondence and requires strong organization while handling a varied caseload. The ideal candidate is customer-focused and empathetic. The Case Manager manages case files from intake through closing under an attorney’s direction, communicates with clients, insurance carriers, healthcare providers, attorneys, and coworkers, and prepares comprehensive demands and supporting materials for submission to carriers. This is an on-site position, offering direct experience and collaboration with the team.
Requirements
- Ability to be a team player and follow procedures.
- Proactive interaction with clients, insurance companies, and medical providers.
- Ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
- Strong organizational skills and ability to manage multiple deadlines in a fast-paced environment.
- Strong writing and communication skills and attention to detail.
- Extensive computer and database expertise, including Microsoft Word, Excel, and Outlook.
- Typing speed of at least 35 words per minute.
Nice To Haves
- Bachelor’s degree preferred.
- Prior experience as a Personal Injury Case Manager preferred.
- At least 2 years of experience working in a legal position or as an insurance adjuster preferred.
Responsibilities
- Interact daily with existing and potential clients by telephone and in person.
- Order medical records from providers and communicate with clients and providers during treatment.
- Obtain documents needed to support injury and/or liability positions.
- Work with insurance carriers and healthcare providers to secure records and account balances.
- Coordinate with coworkers involved in managing and supporting case files.
- Maintain organized case files.
- Prepare comprehensive demands and assemble supporting materials for submission to carriers under an attorney’s direct supervision.
- Interact with attorneys and present case synopses when required.
- Manage case files from intake to closing under an attorney’s direction.
- Perform other related duties as assigned to meet business needs.
Benefits
- Medical insurance
- Dental insurance
- 401(k) plan
- Paid time off
- Paid holidays
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
