Case Manager

Horizon House Careers • Philadelphia, PA

5d

About The Position

The Case Manager provides engagement and case management support, including home-based visitations and other services within the Philadelphia community. Approximately 75% of the work is performed in the community. The Case Manager works with the multidisciplinary team to help participants receive individualized services that support their ability to maintain permanent housing, and provides services in compliance with contract and Agency regulations.

The position receives direct supervision from the Team Leader. It requires crisis intervention and availability to respond to emergency situations. As essential personnel, the Case Manager may be required to report to work during emergencies, including inclement weather.

Requirements

• Bachelor’s degree concentrated in sociology, social work, psychology, gerontology, anthropology, criminal justice, theology, nursing, counseling, or education; or a high school diploma plus at least 12 college credit hours in sociology, social welfare, psychology, gerontology, or another social science and two years of mental health direct care experience; or an equivalent combination of experience, education, or training that meets CBH standards.
• Ability to communicate verbally and in writing with all levels of the behavioral health system and maintain effective professional relationships with Agency and community associates.
• Ability to establish supportive, trusting relationships with people with severe and persistent mental illnesses and respect participant rights and treatment preferences.
• Ability to work independently and as part of a focused team.
• Working knowledge of Outlook, MS Word, and Excel.
• Ability to maintain daily productivity standards.
• Valid driver’s license and acceptable driving record.
• Ability to travel locally.
• Ability to lift 25 pounds and to carry, fold, kneel, reach, stack, stoop, and bend, potentially including direct intervention with participants.
• Manual dexterity and fine motor skills.
• Frequent talking and listening.

Nice To Haves

• Fee-for-service experience.
• Electronic health record experience.

Responsibilities

• Provide engagement and case management support, including home-based visits and other services in the Philadelphia community.
• Work with the multidisciplinary team to ensure participants receive individualized services to help them maintain permanent housing.
• Provide services in compliance with contract and Agency regulations.
• Maintain daily productivity standards.
• Carry a mobile phone during scheduled working hours and scheduled on-call services.
• Provide crisis intervention and respond to emergency situations as needed.
• Report to work during emergencies, including inclement weather, when required as essential personnel.

What This Job Offers

• Job Type: Full-time