Case Manager - Columbus

Thompson Law Injury Lawyers•Columbus, OH

1d•Onsite

About The Position

Thompson Law is seeking a Case Manager to join their new Columbus office. This role is crucial in managing and coordinating medical treatment for clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases. The firm's vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing clients world-class service and record-setting results.

Requirements

3+ years of experience in a law firm with personal injury experience or an injury-related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster).
In-depth knowledge of medical terminology, procedures, and billing practices.
Proficient in administrative skills and ability to use legal case management software and other relevant tools.
Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively.
Strong verbal and written communication skills and the ability to interact effectively with various parties.
Demonstrated ability to work independently and collaboratively in a fast-paced environment.
Ethical and professional conduct with a commitment to maintaining client confidentiality.

Nice To Haves

Bilingual in English and Spanish

Responsibilities

Independently manage treatment in personal injury cases.
Collaborate with attorneys, clients, and insurance adjusters.
Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary.
Review and organize medical records, bills, and other relevant documentation.
Maintain detailed case management records and conduct legal research as needed.
Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
Provide excellent customer service to all clients and partners.