Case Manager - Children's Services

Southwest Network•Phoenix, AZ

13h

About The Position

The Case Manager facilitates the Child and Family Team process, a strategic planning method supporting youths with complex behavioral or emotional needs in achieving their optimum level of wellness. The role involves developing individualized service plans, linking members to community resources, partnering with family members and others involved in their lives, and coordinating behavioral and physical health care. The position is part of Southwest Network’s Child & Adolescent Services Division, which provides timely, compassionate care tailored to each youth’s strengths, needs, and culture. Services aim to help youth remain at home, succeed in school, and build a hopeful future. The division integrates behavioral and physical health services, offers programs for teens and young adults, and collaborates with the Arizona Department of Child Safety on comprehensive plans for families involved in child welfare. Team members practice in a manner mindful of the 12 Principles of The Arizona Vision for Children.

Requirements

One of the following education and experience combinations: a master’s or bachelor’s degree in behavioral health or a related field; a bachelor’s degree in a non-related field plus one year of related experience; an associate’s degree in any field plus one year of related experience; or a high school diploma or equivalency certificate plus three years of related experience.
Maintain current CPR, First Aid, and Therapeutic Options certifications; these are offered through Southwest Network.
Maintain a valid Arizona state fingerprint clearance card.
Maintain a valid Arizona driver’s license and car insurance.
Be at least 21 years of age.
Effective written, verbal, and interpersonal communication skills.
Ability to stay organized and demonstrate critical thinking, time management, and problem-solving skills.
Ability to use multiple types of office equipment, such as phones, copiers, and fax machines.
Proficiency in Microsoft Office software.
Ability to use the internet and various web browsers.

Nice To Haves

Ability to type 25 to 40 WPM is preferred.
Bilingual ability; a stipend is available.

Responsibilities

Facilitate the Child and Family Team process.
Develop individualized service plans for youths with complex behavioral or emotional needs.
Link youths and families to community resources.
Partner with family members and others involved in youths’ lives.
Coordinate behavioral and physical health care.
Maintain excellent member and family relationships and provide excellent customer service.