Case Manager

Youth Outreach Services•Chicago, IL

2d•$46,000 - $48,000

About The Position

Youth Outreach Services (YOS) is seeking a compassionate and dedicated Case Manager to support families involved with the child welfare system. The role focuses on strengthening families, promoting child safety, connecting families to community resources, and helping prevent family separation whenever possible. The Case Manager works directly with families referred by DCFS to provide assessment, case management, advocacy, and support services. The position involves building respectful and collaborative relationships with families, identifying strengths, developing service plans, and connecting clients to resources that promote family stability and well-being. The role serves a caseload of up to 10 families and requires regular home and community-based visits, travel throughout the community, and availability for evenings, weekends, and on-call responsibilities as needed. This is a full-time position with a flexible schedule based on family needs. YOS offers a comprehensive benefits package, paid time off, mileage reimbursement, and eligibility for one remote workday per week after a 90-day probation period. Candidates must comply with the agency's drug-free workplace policy as a condition of employment and continued employment.

Requirements

Bachelor's degree in Social Work, Psychology, Human Services, or a related field.
Valid Illinois driver's license, reliable transportation, and proof of insurance.
Ability to work effectively with diverse populations and community partners.
Availability for a flexible schedule based on family needs, including evenings, weekends, and on-call responsibilities as necessary.
Ability to conduct regular home and community-based visits and travel throughout the community.

Nice To Haves

Experience working with youth and families.
Knowledge of DCFS regulations and child welfare services.
Bilingual English/Spanish.

Responsibilities

Manage a caseload of up to 10 families.
Complete assessments and required documentation within established timelines.
Develop service plans and goals in collaboration with clients and families.
Conduct regular home visits and provide ongoing support services.
Assist families in accessing community resources and supportive services.
Maintain relationships with referral sources, schools, service providers, and community partners.
Prepare court reports and testify in court when required.
Participate in supervision, team meetings, and agency trainings.
Ensure compliance with DCFS, agency, and confidentiality requirements.
Travel throughout the community and provide on-call responses to emergencies as needed.